Clarity's Unified Communication Practice delivers premier products and solutions that leverage Lync as a communication platform, which allow our clients to significantly reduce costs and complexities within their IT environments. Our premier Lync product, Clarity Connect is a robust contact center solution built exclusively for Microsoft Lync. Native to Lync, the solution seamlessly integrates with the existing Lync infrastructure, adding full functionality with one simple, fixed fee per user. Clarity's Unified Communications team also works with Lync's native APIs to bring extended functionality seamlessly to the Lync client, including enhanced conferencing, broadcast messages, persistent chat solutions, and communication-enabled business processes.

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UCStrategies Staff
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Clarity announced the release of a new web-based interface for agents in Clarity Connect™. This new...

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Clarity Connect
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The Skype for Business contact center market finally has the research that it deserves. Gartner recently published the August 2016 Market Guide for Microsoft Skype...

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UCStrategies Staff
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Clarity Connect has been identified as a representative vendor in the Skype for Business contact center industry according to Gartner's recent Market Guide for...

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UCStrategies Staff
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The Clarity Connect™ contact center has been tested and certified by Microsoft as fully compatible with Skype for Business Server 2015, and meets the highest...

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Blair Pleasant
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Most organizations have separate platforms for their business UC and for their contact center, but this doesn't allow the contact center to take advantage of UC for...

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Blair Pleasant
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In this podcast, Clarity CTO Jon Rauschenberger of Clarity talks about the new integration as well as the initial customer and use case, and how...
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Art Rosenberg
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We talked to Clarity Consulting about their innovative approach to contact center operational management that has extended the power of real-time feedback and...

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