Kevin Kieller

Partner

enableUC

http://www.enableuc.com/

[email protected]

 

Kevin Kieller is a partner with enableUC, a company that helps measure, monitor and improve UC and collaboration usage and adoption through a unique set of products and services, including the unique knowledge reinforcement tool Trivia Engine.

Kevin is a globally recognized expert in the areas of collaboration and unified communication, the author of the No Jitter “Living with Lync” column, host of the “Living with Lync” session each year at Enterprise Connect and is thrilled to be a member of the elite UCStrategies team since 2011.

As a teen, as soon as he could type, Kevin began developing software and brings his over twenty-five years of software, technology and consulting expertise to UC Strategies. Kevin has conceived, designed and overseen the development of software products and hosted services in the business, educational and recreational areas which have been used by millions of people in over 17 countries worldwide. As far back as 1988, Kevin developed award winning video games for the Commodore 64 (see Jack Attack). Despite this early start, he still retains all of his hair, with only a few gray strands, and his youthful outlook, kept young by his three children and his beautiful wife.

His software development background makes Kevin very pragmatic. See it; touch it; test it; then believe it. Some of his favorite sayings include "if you don't know your objective you will never achieve it," "the devil is in the details," and "the proof is in the pudding."

Using this pragmatism, and a dose of healthy skepticism, Kevin has assisted numerous medium and large enterprises to identify the most appropriate UC&C solution based on a methodical process to identify and prioritize business objectives along with end users requirements, evaluate multiple viable options, and provide clear, concise recommendations along with achievable timelines and realistic budgets. After developing a strategy, Kevin is often asked to oversee the implementation of the strategy and he has happily done this for large Cisco UC and Lync deployments. Most recently Kevin has assisted a number of organizations to develop their UC&C practices and to define service offerings related to UC and collaboration.

You can read Kevin’s articles here, follow him on twitter @kkieller or connect with him via LinkedIn.

By
Kevin Kieller
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To have a successful Skype Online implementation you must test your network. I've asked my business partner and Skype for Business MVP Dino Caputo to help me detail...

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Kevin Kieller
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To have a successful Skype Online implementation you must test your network. I've asked my business partner and Skype for Business MVP Dino Caputo to help me detail...

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By
Kevin Kieller
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Our conversation over dinner one night had me reflecting on the role of leadership in the UC implementation equation. An organization's people leaders can either...

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Kevin Kieller
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I often talk and write about how focusing only on the technical roles required for the implementation of UC projects delivers at most only 45% of the required...

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Kevin Kieller
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Enterprise Connect 2015, celebrating the 25th year of the conference, was foremost about people. It was a refreshing in-person event in this increasingly virtual...

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Kevin Kieller
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Training, combined with communications and change management, accounts for at least 50% of the project's success. Training helps set expectations and drives usage and...

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Kevin Kieller
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On many unified communications projects there is a gap in understanding between the senior leaders and the IT staff who are making technical decisions. This can...

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Kevin Kieller
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New tools and technologies open up new opportunities to improve communication and collaboration. But how do we know if these tools are being used for good, evil or...

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Kevin Kieller
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The world of UC certainly includes an abundance of acronyms and ROI is an acronym that is complicated to accurately determine. When it comes to calculating the ROI...

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Kevin Kieller
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The growth of Lync means that channel partners, especially in North America, need to decide whether they are "for" Lync, "against" Lync, or plan to sell more...

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Kevin Kieller
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This new focus is representative of the entire unified communications industry maturing and realizing that results matter. Adjective overload, hyperboles, and...

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Kevin Kieller
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When I read a book review I assume the reviewer has read the book. When I read the review of a restaurant I assume the food critic has tried the food. While this...

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Kevin Kieller
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Increasingly I am convinced that the road to unified communications does not follow a straight line from your current voice implementation. In the end, no matter how...

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Kevin Kieller
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If you are in a position to recommend UC solutions, are you talking to your customers, understanding their business requirements, evaluating multiple options and then...

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Kevin Kieller
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A proxy can be defined as "an ally who can be relied upon to speak on one's behalf." In many organizations...

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Kevin Kieller
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When unified communications started getting traction and mindshare several years ago, there was a strong focus on defining exactly what unified communications meant....

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Kevin Kieller
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Once you select a solution, the implementation must be well led in order for the overall project to be a success. This compels me to ask, who is leading your unified...

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