Melissa Swartz

Swartz Consulting, LLC

http://www.swartzconsulting.com/

[email protected]

 

Swartz Consulting, LLC guides enterprise business clients through the complex process of finding the right communications technology solutions for their business, and getting the solution implemented properly. Melissa believes that unbiased consultants whose only source of revenue is their clients (and who do not receive any form of payment from vendors for making a recommendation) are best positioned to help clients make optimal decisions. 

By
Melissa Swartz
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About 20 years ago, I was at a meeting where a film was shown about what happened when a company went through an unexpected disaster. The most interesting thing about...

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Melissa Swartz
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We have a client who recently received several proposals for a UCaaS solution. We had specified the functionality the new solution must...

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Melissa Swartz
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In Part 1 of this series, I discussed pitfalls involved in compatibility, pricing and facilities as SIP trunks are implemented. Next, we'll cover issues that can...

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Melissa Swartz
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Dictionary.com defines a pitfall as "a lightly covered and unnoticeable pit prepared as a trap for people or animals," and as "any trap or danger for the...

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Melissa Swartz
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Businesses are finding that providing workers the opportunity to work remotely has some important benefits, not only for the workers but also for the organization....

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Melissa Swartz
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In many companies, no one is really thinking about process improvement. We can all point to examples of poor processes that frustrate customers, are needlessly...

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