Microsoft's vision for unified communications enables a people-centric solution of rich, intuitive, and seamless communications across e-mail, IM, voice, data, video, and conferencing. Microsoft offers companies a complete software platform that unifies all communications with their business applications and processes, streamlining how people reach each other and communicate. 

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Jon Arnold
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I can’t think of one thing – or company – that stood still in our space during 2017. Every player of note had at least one major development, and every trend that...

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Blair Pleasant
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In this Industry Buzz podcast the BCStrategies Experts look back at the hot topics, issues and trends of 2017 in the unified communications and...
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Robbie Pleasant
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StarLeaf has announced its successful completion of interoperability testing for Microsoft Teams. Through the testing, StarLeaf demonstrated that its GTm family of...

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Blair Pleasant
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At the Microsoft Ignite conference, I spoke with Microsoft’s Albert Kooiman and Marc Pottier about the key take-aways from the event, “intelligent...
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Blair Pleasant
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BCStrategies Expert Blair Pleasant joined Darryl Addington, Director of Product Marketing at Five9 and Corey Cross, Key Systems Engineer with Amsurg...
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Robbie Pleasant
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Enghouse Interactive unveiled Communications Center for Microsoft Office 365, a new offering that provides provides hosted, on-premise, and hybrid contact center...

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UCStrategies Staff
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Arkadin has rolled out comprehensive capabilities to enable global clients to successfully transition to Microsoft’s cloud UC suite. Arkadin Managed Services (AMS)...

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By
Blair Pleasant
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For years I’ve been talking and writing about expanding beyond the walls of the formal contact center to enable subject matter experts to assist contact center agents...

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By
Chuck Lear
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Many large organizations have an Office Productivity solution and a separate Voice/Video/Conferencing solution. Look at the table...

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Marty Parker
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In this Industry Buzz podcast the UCStrategies Experts discuss the Gartner Magic Quadrant for Unified Communications 2017. Led by Marty Parker , the...
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Marty Parker
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By
Marty Parker
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The 14th annual Gartner Magic Quadrant for Unified Communications (UCMQ) was published on July 19, 2017. The essence of this 2017 UCMQ is that Microsoft and Cisco...

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