Phil Edholm

President and Founder

PKE Consulting

http://www.pkeconsulting.com

[email protected]

 

Phil Edholm is the President and Founder of PKE Consulting. PKE consults to end users and vendors in the communications and networking markets. PKE works with our clients to deliver the value of the integration of information and interaction. Whether with Unified Communications or integration of communications and business processes, PKE has the experience and knowledge to transform your organization.

Phil Edholm has over 30 years experience in creating innovation and transformation in networking and communications. Prior to founding PKE , he was Vice President of Technology Strategy and Innovation for Avaya. In this role, he was responsible for defining vision and strategic technology and the integration of the Nortel product portfolio into Avaya. He was responsible for portfolio architecture, standards activities, and User Experience. Prior to Avaya, he was CTO/CSO for the Nortel Enterprise business for 9 years. At Nortel, he led the development of VoIP solutions and multimedia communications as well as IP transport technology. His background includes extensive LAN and data communications experience, including 13 years with Silicon Valley start-ups.

Phil is recognized as an industry leader and visionary. In 2007, he was recognized by Frost and Sullivan with a Lifetime Achievement Award for Growth, Innovation and Leadership in Telecommunications. Phil is a widely sought speaker and has been in the VoiceCon/Enterprise Connect Great Debate three times. He has been recognized by the IEEE as the originator of “Edholm’s Law of Bandwidth” as published in July 2004 IEEE Spectrum magazine and as one of the “Top 100 Voices of IP Communications" by Internet Telephony magazine. Phil was a member of the IEEE 802.3 standards committee, developed the first multi-protocol network interfaces, and was a founder of the Frame Relay Forum. Phil has 13 patents and holds a BSME/EE from Kettering University.

By
Phil Edholm
-
In this Industry Buzz podcast, Phil Edholm moderates a conversation on the recent FCC Net Neutrality ruling. The discussion includes Experts Jon...
Tags
By
Phil Edholm
-

Today the FCC eliminated the Obama era restrictions on the ability of an ISP to arbitrarily limit internet traffic. While there are...

Tags
By
Phil Edholm
-

Today the FCC eliminated the Obama-era restrictions on the ability of an ISP to arbitrarily limit traffic. While there are a range of arguments on both sides, as...

Tags
All Tags:
By
Phil Edholm
-
The announcement today that BroadSoft has accepted an offer to be acquired by Cisco opens a new discussion about the changes we can expect across the industry. It...
Tags
By
Phil Edholm
-

I had an opportunity last week to talk with the team at Aryaka networks, a cloud-based global Software Defined Wide Area Networking (SD-WAN) company that has seen...

Tags
By
Phil Edholm
-

ThousandEyes, developer of a cloud-based Network Intelligence platform that uses synthetic transaction monitoring to test application delivery performance and network...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, the UCStrategies Experts discuss Communications Platform-as-a-Service (CPaaS). Topics include how CPaaS is changing,...
Tags
By
Phil Edholm
-

Yesterday, Mitel announced a Memorandum of understanding (MoU) to acquire certain assets of Toshiba and assume...

Tags
By
Phil Edholm
-

Tata Communications is now focusing on the CPaaS space. In April, Tata is releasing an extended set of APIs designed to build on the existing operational APIs and...

Tags
By
Phil Edholm
-

At the end of the week before Enterprise Connect 2017, we were all waiting to hear the plan for Avaya to emerge from bankruptcy when another piece of telecom news...

Tags
By
Phil Edholm
-

Now that Avaya has been in bankruptcy for a month, I was asked repeatedly what I thought was going to happen. Having been through a similar process at Nortel and...

Tags
By
Phil Edholm
-

More and more interactions that can benefit from the new generation of collaboration and content sharing tools are not internal to the organization, but external. UC...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Avaya International Users Group event, Avaya ENGAGE 2017. Also included is...
Tags
By
Phil Edholm
-

Yesterday Logitech announced their new Brio web cam with a 4K capability along with other new features. It includes HDR for wider contrast range, IR sensors that...

Tags
By
Phil Edholm
-

At first, SMBs were cautious and on the slow side in regards to adopting UC, particularly when compared to larger enterprises. Making the jump to cloud-based UC can...

Tags
By
Phil Edholm
-

I have been a strong advocate of the web-based transformation that WebRTC will introduce to real time communications. In the UC world, we have seen an increasing...

Tags
By
Phil Edholm
-

Revolabs has just released a white paper that discusses why audio quality is becoming a critical component in the choice of devices for next generation communications...

Tags
By
Phil Edholm
-
The topic of this Industry Buzz podcast is UC Management, both Monitoring and Assurance, and Operations/Configuration (BCOM). UCStrategies invites...
Tags
By
Phil Edholm
-

Recently I got to spend a couple of days with the Mitel management team and a small selected group of analysts and consultants. The sessions showed the ongoing...

Tags
By
Phil Edholm
-
In the last two disruption cycles, Cisco used its market muscle from the adjacency in the IP data network to become a market leader in VoIP-based...
Tags
By
Phil Edholm
-

This week Avaya announced three new products/initiatives that the Avaya installed base and prospects considering an Avaya option will find significant.

Tags
By
Phil Edholm
-

The second Real Time Web Solutions Asia Conference, October 28 and 29 at the Great Wall Sheraton Hotel, Beijing, is the event to understand the challenges of the Real...

Tags
By
Phil Edholm
-

Avnet's new model for value delivery in the UC space enables UC vendors to eliminate significant costs in providing a complete UC solution. By partnering with Avnet,...

Tags
By
Phil Edholm
-

UC platforms provide a rich set of communications services far beyond the basic telephony of the PSTN. These services include IM and Presence, and extend to HD audio...

Tags
By
Phil Edholm
-
In this Industry Buzz Podcast, UCStrategies welcomes two guests to the conversation to discuss BCOM ((Business Communications Operations Management...
Tags
By
Phil Edholm
-

Vidyo announced a new product release, Vidyo Server for WebRTC 3.2, which expands the support of WebRTC. Vidyo Server for WebRTC 3.2 enables guest access for...

Tags
By
Phil Edholm
-

To get a view of the changing landscape, plan to attend an exciting session that will investigate the future of our industry at Enterprise Connect on Wednesday March...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, the UCStrategies Experts debate a topic posed in an recent NoJitter article by Dr. Brent Kelly, The Death of Presence...
Tags
By
Phil Edholm
-
This UCStrategies White Paper investigates the use of an external vendor unaligned Managed Services Provider as the primary service entity for the...
Tags
By
Phil Edholm
-

Speakerphones have always been a luxury compared with handset phones, but they have a few drawbacks associated with them. Although speakerphones eliminate the need to...

Tags
By
Phil Edholm
-

There has been much discussion about the cloud and the new economics of scale and delivery it introduces to the business communications market. In the cloud delivery...

Tags
By
Phil Edholm
-
The team at VOSS Solutions introduced me to a case study they have done about the impact of BCOM. This is an excellent case study of how BCOM can be...
Tags
By
Phil Edholm
-

The team at VOSS Solutions introduced me to a case study they have done about the impact of BCOM. This is an excellent case study of how BCOM can be transformational...

Tags
By
Phil Edholm
-
The functions and complexity of Unified communications have dramatically increased the challenge for operational teams. To better manage the...
Tags
By
Phil Edholm
-
This webinar focused on one critical objective: ensuring that you are highly successful in managing your current UC environment despite its...
Tags
By
Phil Edholm
-

Revolabs recently rolled out a set of new audio devices designed to be the next generation of small conference room and huddle room solutions. The speakerphones have...

Tags
By
Phil Edholm
-

For UCStrategies readers in Asia, you still have a chance to attend the Real Time Web Solutions event by WebRTC World. The event starts on Tuesday, Nov. 10.

Tags
By
Phil Edholm
-

I had the opportunity to sit down with Tony Zhao, the CEO of Agora Inc., a new Communications as a Service (CaaS) company headquartered in Palo Alto, California with...

Tags
By
Phil Edholm
-

Damaka is offering its UCC solution and platform as a source license for Service Providers and UC/telecomm channels that...

Tags
By
Phil Edholm
-

For organizations that have deployed UC solutions and continue to use tradition labor-intensive configuration methods, any (or all) of these indicators demonstrate...

Tags
By
Phil Edholm
-

Masergy is rolling out a new capability in its cloud UC infrastructure, using WebRTC with a wizard-driven wage page development environment to rapidly create web-...

Tags
By
Phil Edholm
-

This week, Lifesize announced the availability of WebRTC-based access to the Lifesize video cloud. Lifesize delivered integration of WebRTC-based video conferencing...

Tags
By
Phil Edholm
-

WebRTC Conference and Expo has become the leading WebRTC event in the world, and will grow that role as the Real Time on The Web Conference and Expo. By extending the...

Tags
By
Phil Edholm
-

The announcement yesterday that Apple and Cisco are going to work together to make iDevices more business friendly on cisco networks and with the Cisco collaboration...

Tags
By
Phil Edholm
-

RingCentral announced a new partnership with Microsoft to enable O365 users to integrate their O365 environment to the RingCentral VoIP cloud telephony system. So...

Tags
By
Phil Edholm
-

NEC recently introduced their new UT880 smart desk phone. I think NEC may be on to something; they have added the Android capability so the screen is essentially a...

Tags
By
Phil Edholm
-

Reflecting on where our industry is going and how we think of the services we provide, I thought it was a good time to focus on the higher level view of products and...

Tags
By
Phil Edholm
-

The category of products and solutions defined as Business Communications Operations Management (BCOM) systems, enables both enterprises and service providers to...

Tags
By
Phil Edholm
-

Facebook just announced WebRTC-based video extensions to the Facebook Messenger, opening yet another way employees can use an alternative to the corporate services....

Tags
By
Phil Edholm
-

This is the opportunity to get ahead of the WebRTC curve and the change that the web paradigm is bringing to communications....

Tags
By
Phil Edholm
-
In this UCStrategies podcast, the UCStrategies Experts discuss the current state of the unified communications mid-market: organizations in the range...
Tags
By
Phil Edholm
-

Earlier in the year I wrote about the potential (probability) that VoIP would cause significant and perceived degradation in overall voice telephony quality. I...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, the UCStrategies Experts welcome guests from VOSS Solutions, Unimax, and Kurmi Software to discuss "BCOM" - Business...
Tags
By
Phil Edholm
-

Recently I wrote a post about the potential of VoIPmageddon, making the case that significantly increasing voice quality issues may be coming due to the structure in...

Tags
By
Phil Edholm
-

The Mitel acquisition of Mavenir for $560M seems to reflect both a current need as well as a future direction for Mitel. With this acquisition and the preceding...

Tags
By
Phil Edholm
-

RingCentral announced today a new set of APIs and an SDK to enable ISV partners, VAR partners, and even end users to interface to the platform for a variety of new...

Tags
By
Phil Edholm
-

I had an interesting call with Nick Galea, the CEO of 3CX. The call was driven by some announcements that 3CX is making around UC features, WebRTC integration, and...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, Phil Edholm leads a discussion about his recent article about the degradation of VoIP voice quality, " VoIPmageddon:...
Tags
By
Phil Edholm
-

While many technology providers and internet service companies agree with the concept of open access, others, especially infrastructure and access providers argue...

Tags
By
Phil Edholm
-

I was doing a write up recently about Microsoft Lync, nee Skype for Business, and realized that this name change, while great for Microsoft, is really bad for those...

Tags
By
Phil Edholm
-

I know that CES is mainly a consumer event, but I think it shows what is coming for those of us in enterprise. To see how the technology from CES would impact us in...

Tags
By
Phil Edholm
-

With Microsoft announcing support for WebRTC and agreements on codecs, adoption is escalating. There is a wide range of companies delivering WebRTC-based solutions,...

Tags
By
Phil Edholm
-

Having a single headset device on the desk that can easily interface to the desk phone, mobile devices, and a PC/USB port is a great way to enhance UC adoption. The...

Tags
By
Phil Edholm
-

Last week I was in the city for meetings and stumbled across a conference, the Corporate Social Media Summit. It was an event focused on social media in enterprise (...

Tags
By
Phil Edholm
-

This is an interesting step forward in a partnership that makes perfect sense for both HP and Avaya. For HP, strengthening their Avaya relationship is a potential...

Tags
By
Phil Edholm
-

In 2007, AOL introduced a SIP Gateway for Public IM Connectivity (PIC) federation between AIM, IBM Sametime and Microsoft OCS 2007. This allowed companies to use the...

Tags
By
Phil Edholm
-

I have written a bit about how WebRTC enables a new paradigm in customer interaction, Interaction Experience 2.0. Today I would like to talk about what may be the...

Tags
By
Phil Edholm
-

Priologic just released a new WebRTC alternative for Internet Explorer (IE), a plugin that enables IE users to have WebRTC functionality. This new IE plugin will be...

Tags
By
Phil Edholm
-

Voxbone has introduced a response to the complexity challenge by directly integrating and hosting WebRTC into its global...

Tags
By
Phil Edholm
-

This post is based on a question from Marty Parker about the status of WebRTC: do current versions of WebRTC support mobile device browsers at the same level as the...

Tags
By
Phil Edholm
-

While part of the session was interesting and Interactive Intelligence about is building a high value eco-system of partners they build on top of, partners they...

Tags
By
Phil Edholm
-

Open Visual Communications Consortium (OVCC) just released three new Forrester Consulting reports on the State of B2B Video Communication Market including adoption,...

Tags
By
Phil Edholm
-
UCStrategies Experts were in attendance and/or presenting at Lync Conference 2014, and in this Industry Buzz podcast they discuss the show, Gurdeep...
Tags
By
Phil Edholm
-

This report covers the outlook for WebRTC in 2014 based on feedback from leading vendors, entrepreneurs and users in the WebRTC community.

Tags
By
Phil Edholm
-

At ITEXPO in Miami last week I had the opportunity to sit down with Howard Lee, the CEO of Spoken...

Tags
By
Phil Edholm
-

The impact of the U.S. Appeals Court's ruling may be significant, leading to tiered pricing models, and the virtual "blocking" of content and services that are not...

Tags
By
Phil Edholm
-

Something extraordinary is happening in the communications market through WebRTC and the "webification" of communications...

Tags
By
Phil Edholm
-

IP-based communications opens the door to a variety of attacks, some of which like a DDoS (Distributed Denial of Service) can inundate an IP location with traffic,...

Tags
By
Phil Edholm
-

This is the last chance to register for the WebRTC Conference and Expo in Santa Clara next week, Nov 19-21.

Tags
By
Phil Edholm
-

As you may have heard, Rockstar has filed its first set of lawsuits using the vast Nortel patent portfolio. Rockstar is the legal entity created by Microsoft, Apple,...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, Phil Edholm moderates two discussions: PBX augmentation vs. replacement, and considerations for premise vs. cloud or...
Tags
By
Phil Edholm
-

Video conferencing seems to be going through a major change. Over the past year, the focus has moved from expensive board and conference room systems to end user...

Tags
By
Phil Edholm
-

This week I spent a few days at the Oracle Open World event in San Francisco. While I was distracted by incredibly fast catamarans racing on hydrofoils, I...

Tags
By
Phil Edholm
-

Join me, UCStrategies UC Expert Phil Edholm, for a CompTIA Webinar: "WebRTC, Is It a Game Changer?" on Friday, September 27, at 12 p.m. EDT/ 9 a.m. PDT.

Tags
By
Phil Edholm
-
How do recent acquisitions relate to the overall trends happening in unified communications? The UCStrategies Experts take a look in this Industry...
Tags
By
Phil Edholm
-

I know we like to think of UC as a really hot market space and that innovation is happening all around, however, the progression of recent Gartner UC Magic Quadrants...

Tags
By
Phil Edholm
-

The options for video conferencing keep growing, almost at an exponential rate while the value you as a user have to pay is dropping to or is already almost zero. The...

Tags
By
Phil Edholm
-

So far, WebRTC has been limited to PCs and the Chrome and Firefox browsers.This all changed with Google announcing the Beta release of Chrome 29, which will include...

Tags
By
Phil Edholm
-

The WebRTC School, in cooperation with ITEXPO and WebRTC World, will be offering a unique education/training experience as part of ITEXPO in Las Vegas for Developers...

Tags
By
Phil Edholm
-

Last week at the WebRTC Conference and Expo in Atlanta, over two and a half days and 33 demos, the state of the art in WebRTC was demonstrated, discussed, and...

Tags
By
Phil Edholm
-

WebRTC World Conference and Expo is coming up in two weeks in Atlanta. TMC has extended a 50 percent discount off...

Tags
By
Phil Edholm
-

With Tsahi Levent-Levi joining the UCStrategies Experts, we are truly embracing WebRTC going forward. And...

Tags
By
Phil Edholm
-

As chair of the WebRTC Conference and Expo, in Atlanta, June 25-27, I have secured a two-for-one offer for...

Tags
By
Phil Edholm
-

As you know, I believe that WebRTC is a transformational technology. I think we can look forward to the significant impacts that WebRTC will have on markets,...

Tags
By
Phil Edholm
-

At Enterprise Connect I hosted a session entitled " Lync versus Jabber: How do you decide?" It is clear that for many organizations, deciding between the Lync client...

Tags
By
Phil Edholm
-
In this Industry Buzz podcast, UCStrategies addresses the recent decision by Yahoo! to rescind the option for its employees to work from home. Phil...
Tags
By
Phil Edholm
-

Eight to ten years ago the concept of CEBP emerged as new thinking about how to use communications to enable and optimize business processes. A new concept is...

Tags
By
Phil Edholm
-

With the advent of video devices moving from large room systems to PCs and onto hand-held devices, there is a significant discussion about how video will be used...

Tags
By
Phil Edholm
-

Microsoft has done what they have done in the past when changes in the market threaten their positions. They have adopted the changes (tablets), enhanced the position...

Tags
By
Phil Edholm
-

One area of networking technology that has been heavily discussed, but less well actually understood is the topic of QoS or Quality of Service. Within the umbrella of...

Tags
By
Phil Edholm
-

Brother, the typewriter, labeler and printer company has introduced a cloud-based video conferencing solution. If you are in the market for a video/web collaboration...

Tags
By
Phil Edholm
-

With the data and information in this white paper, it should be possible to optimize both the seating and distances for most video conferencing rooms. If possible,...

Tags
By
Phil Edholm
-

A meeting tourist is someone who comes to a meeting, typically joining on an audio conference, and does not really participate in the meeting in a meaningful way....

Tags
By
Phil Edholm
-
The UCStrategies Experts discuss the announcement by Cisco making the Jabber client for IM free if you have Cisco Unified Communications Manager. The...
Tags
By
Phil Edholm
-

This paper is the second in a series of three papers on the value of video in organizations. This paper focuses on the value of video for the middle manager. To...

Tags
By
Phil Edholm
-

Many organizations have invested significantly in video conferencing as a technology, often under the belief that it would have significant impacts on the business....

Tags