Roberta J. Fox

FOX GROUP Technology

http://www.foxgroup.ca/

[email protected]

 

Roberta J. Fox is one of Canada's top communications technology consultant, analyst, thought-leaders and CIO/CTO level professionals. She is able to explain, educate and inform Canadian and U.S. businesses on the benefits and challenges of next generation technology solutions. She also leverages her extensive industry experience and relationships to ensure that the right technologies are selected, deployed and managed to ensure successful business results for the FOX GROUP clients and their vendors.

Roberta has over 30 years of experience working in senior technology management and consulting roles for respected firms such as AT&T Solutions, Deloitte Consulting, EDS Canada, and Hewlett Packard Canada Ltd. Roberta has also held a continuing education faculty teaching position at Humber College, and has spoken at Ryerson Polytechnic University in the areas of advanced networking technology and technology procurement.

Roberta and her team produce a monthly enewsletter highlighting the top trends in UC, networking and contact centres and what these technology trends mean to business customers.

Roberta regularly appears on or contributes to BNN, ROB, CBC TV, CTV, and CBC Radio, providing creative, thought-provoking analysis and insight on current and future trends in telecommunications, network and contact centre technology news. She is a frequent public and private professional speaker and educator, combining her unique combination of hands-on technology experience, management expertise, thorough analysis and humorous professional facilitation skills. 

She has received numerous business and industry awards and has contributed to the advancement of the technology sector as the former Vice-Chairman of the Canadian Business Telecommunications Alliance, former chair of the Telecoms Committee and Information Highway Advisory Task Force of the Information Technology Association of Canada (ITAC), founding director of the Canadian Telework Association, and former Director of the Canadian Banking Association, CBAnet.  

Roberta continues to be actively involved in the telecom and technology industry as a Advisory Board member of the Centre for Strategic Digital Leadership, Board of Governor to the Telecom Hall of Fame Foundation, member of the Community of Telecommunications Consultants (CTC), and the Canadian Women in Communications (CWC) association.

Specialties

ICT, VoIP & UC strategic plans, architectures, designs. RFP vendor selection in VoIP, UC, contact centre, emerging and mobile technologies. FOX GROUP also assists clients with senior level RFP development, vendor selection and negotiations and project management of complex, multi-vendor ICT projects.

Youtube

Visit the FOX GROUP Youtube channel here: www.youtube.com/foxgrouptv

By
Roberta J. Fox
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As part of the UCStrategies experts team, I was recently asked to provide my thoughts related to what our customers are saying about the future of UC and...

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Roberta J. Fox
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In listening to and reading what my fellow technology industry experts have been saying is going to happen in 2017 over the past month, I have also heard a lot of...

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Roberta J. Fox
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Our clients in government, enterprise, 9-1-1 and the SMB marketplace, continue to show interest in the cloud, but actual deployment has primarily been in storage,...

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Roberta J. Fox
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The growing demand within businesses for new tools to help improve productivity for both individuals and teams is driving the evolution towards the use of...

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Roberta J. Fox
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This summer has seen the continuation of the rapidly evolving new business environment, and the inevitable ongoing struggle with moving the distribution and carrier...

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Roberta J. Fox
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What a weird summer this is turning out to be! Generally, us consultants are very busy in the summer doing strategies, migration plans and acquisitions to be...

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Roberta J. Fox
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Upon reflecting on the mid-year review podcast with my UCStrategies peers, and analyzing our end-user acquisitions activities and vendor selection results (for 2015...

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Roberta J. Fox
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After a brief hiatus, we are back providing you with our thoughts, observations, concerns and considerations for this crazy quickly changing world of communications...

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Roberta J. Fox
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A few years ago, we decided to move our personal banking from one major bank to another. More recently we investigated the possibility of also moving our business...

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Roberta J. Fox
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We encourage the vendor community to look to new ways to provide design and management expertise to enable clients to have effective, reliable network infrastructures...

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Roberta J. Fox
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We thought we would provide some feedback on the Gartner Magic Quadrant for Unified Communications from a customer view (whether large enterprise, government; or a...

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Roberta J. Fox
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During the past month, we had the most diametrically opposed examples of technology, people and process and how it can affect customer service, reputation and brand...

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Roberta J. Fox
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We at FOX GROUP work with end user business and government organizations to help them develop strategies and acquire appropriate technologies and services for their...

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Roberta J. Fox
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We are in the process of moving from our home and corporate office facility to the southwestern Ontario area in the near future. Why should you care? We found some...

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Roberta J. Fox
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From recent projects, we have come to the realization that the real technology challenge in developing UC strategies and future solutions revolves around what...

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Roberta J. Fox
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We advise regional governments to really consider how infrastructure investments should not just be applied to building roads and shopping centers. They should be...

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Roberta J. Fox
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As telecom and data technologies converge through the development of VoIP solutions, two technology areas are 'smashed' together, and many of us have learned that the...

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Roberta J. Fox
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Like many folks who are early adopters, we jumped into the BYOD game as we thought it would be good for the bottom line, particularly since we have a flexible,...

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Roberta J. Fox
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The last three years have found tremendous advances in telecommunications technologies as systems are moving from digital systems to IP-based, and now converging with...

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Roberta J. Fox
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During our recent UC on the Go Google+ videocast, some of my fellow UCStrategies experts and I discussed issues...

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Roberta J. Fox
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In this Industry Buzz podcast moderated by Roberta J. Fox , the UCStrategies Experts discuss telework: definitions, lessons learned, and industry...
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In 2004 we authored an article on the aging of the telecom/technology industry and the effects on its customers. We commented that we had observed the number of jobs...

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Roberta J. Fox
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I had the opportunity to participate in my first Industry Buzz podcast as a new UCStrategies Expert. We discussed and agreed that while the UC technology solutions...

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