QoS

QoS – Really?

Introduction

One of the most overlooked areas of a Unified Communications deployment, in my opinion and our experience with several clients, is just one word/acronym: QoS, aka, Quality of Service. By design, it requires all voice and video real-time latency sensitive traffic to be prioritized in front of any non-real time sensitive (most data traffic). Simply put, voice and video traffic are the first types of traffic to suffer in the event of a data network spike or anomaly or degradation in network quality.