Bimodal IT - changing your IT department from rule police to business partner
Some industry commentators believe we've reached the end of the era in which organisations' IT departments "own" their IT. Central to this change are two factors sweeping the current IT landscape: firstly, the move to alternative consumption models which includes everything from private, to public, to hybrid cloud options in which the technology isn't owned by the organisation itself.
Secondly, there's a much stronger focus on the end user and his/her demand for greater mobility, flexibility, and more choice in how and where to work, and which tools and devices to use for which tasks.
The pace of this evolution is so fast that IT departments are struggling to keep up. And where they fail to meet the organisation's need for constant innovation that sharpens competitive edge, business units are taking matters into their own hands. With the rise of what's called "shadow IT," individual business units bypass what they believe to be their snail-paced IT departments and procure IT services that meet their needs faster and more conveniently.
"But where do organisations draw the line?" asks David Danto, Principal Consultant for Collaboration at Dimension Data. "Is a line still necessary between allowing business units to "do their own thing," and the need to standardise and economise, which is usually the IT department's remit? Are we about to witness IT becoming a messy free-for-all?"
Download the full white paper by clicking the link below.
Tags
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- AudioCodes (2) Apply AudioCodes filter
- Avaya (37) Apply Avaya filter
- Cisco (59) Apply Cisco filter
- Dell (5) Apply Dell filter
- Fuze (2) Apply Fuze filter
- Genesys (5) Apply Genesys filter
- HP (3) Apply HP filter
- IBM (30) Apply IBM filter
- Jabra (1) Apply Jabra filter
- Logitech (5) Apply Logitech filter
- Microsoft (84) Apply Microsoft filter
- Mitel (10) Apply Mitel filter
- NEC (10) Apply NEC filter
- Nectar (10) Apply Nectar filter
- Polycom (9) Apply Polycom filter
- RingCentral (7) Apply RingCentral filter
- Sennheiser (2) Apply Sennheiser filter
- Tata Communications (5) Apply Tata Communications filter
- Unify (8) Apply Unify filter
- Acme Packet (1) Apply Acme Packet filter
- Arkadin (1) Apply Arkadin filter
- Aspect (12) Apply Aspect filter
- BT (10) Apply BT filter
- CallTower (1) Apply CallTower filter
- Clarity Connect (1) Apply Clarity Connect filter
- Empirix (2) Apply Empirix filter
- IntelePeer (3) Apply IntelePeer filter
- IR (3) Apply IR filter
- Jive (3) Apply Jive filter
- Lifesize (3) Apply Lifesize filter
- Momentum (13) Apply Momentum filter
- Nureva (1) Apply Nureva filter
- Orange (12) Apply Orange filter
- Panasonic (7) Apply Panasonic filter
- ScanSource (2) Apply ScanSource filter
- Snom (1) Apply Snom filter
- Tadiran Telecom (1) Apply Tadiran Telecom filter
- TekVizion (1) Apply TekVizion filter
- Verint (5) Apply Verint filter
- Voxbone (2) Apply Voxbone filter
- West (14) Apply West filter
- XO Communications (1) Apply XO Communications filter
- Yorktel (2) Apply Yorktel filter
- Avnet (3) Apply Avnet filter
- Drum (1) Apply Drum filter
- Huawei (19) Apply Huawei filter
- Mutare (1) Apply Mutare filter
- SMART (88) Apply SMART filter
CONTENT TYPE
- BC Expert Insights Market (1) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (6) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (1) Apply BC Expert Insights Planning filter
- BC Expert Insights Solution (0)
- BC Expert Insights Vendor (2) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (0)
- BC Expert Roundtable (0)
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (1) Apply Best Practice filter
- Buyer Guide (2) Apply Buyer Guide filter
- Case Study (0)
- Executive Interview (0)
- Expert Roundtable (1) Apply Expert Roundtable filter
- Guest Contributions (0)
- Multimedia (0)
- News Analysis (34) Apply News Analysis filter
- Newsfeed Article (607) Apply Newsfeed Article filter
- Newsfeed Article (0)
- Thought Leadership (0)
- Vendor Collateral (1) Apply Vendor Collateral filter
- Vendor Resource Best Practices (0)
- Vendor Resource Buyers Guides (0)
- Vendor Resource Multimedia Content (0)
- Vendor Resource White Paper (0)
- Webinar (0)
- Webinars (0)
- White Paper (1) Apply White Paper filter
MORE FILTERS
INDUSTRY
- Banking And Investment (800) Apply Banking And Investment filter
- Education (446) Apply Education filter
- Energy And Utilities (487) Apply Energy And Utilities filter
- Finance (12) Apply Finance filter
- Government (675) Apply Government filter
- Healthcare (482) Apply Healthcare filter
- Hospitality (180) Apply Hospitality filter
- Insurance (100) Apply Insurance filter
- (-) Remove Manufacturing filter Manufacturing
- Media/Publishing (422) Apply Media/Publishing filter
- None (43) Apply None filter
- Professional Services (745) Apply Professional Services filter
- Retail & Distribution (798) Apply Retail & Distribution filter
- Technology (1611) Apply Technology filter
- Transportation (110) Apply Transportation filter
Comments
There are currently no comments on this article.
You must be a registered user to make comments