Federos Replaces Legacy Applications at HTC, Inc., Nation’s Largest Telecom Cooperative
FRISCO, Texas--(BUSINESS WIRE)--Federos, the leading provider of service operations analytics solutions for telecommunications service providers, managed service providers and enterprises, today announced that Horry Telephone Cooperative, Inc. (HTC) has deployed the Assure1 solution to replace its legacy application for service assurance and fault management. Providing consolidation for fault, performance and topology on a unified platform, the Federos solution vastly improves data and event correlation in the Network Operations Center.
“Since deploying the Assure1 solution, we have remediated the dependency and cost of operating with legacy tools and plan to reduce OPEX in the months and years to come,” said Jimmy Anderson, Director of Technical Services, HTC. “In addition to the direct savings, Assure1’s unified platform for fault, performance and topology is easy to use and provides our engineering team with the speed and agility to deliver a high-degree of service quality to our NOC and end-customers.”
The solution, delivered by Federos partner, AccuOSS, a US-based industry expert in OSS integration and deployment, also provides HTC with advanced data analytics including machine learning to identify actionable insights faster and more accurately. This combined with dynamic visualization, root cause analysis and intelligent automation increases business agility and delivers increased efficiency for network engineers.
“HTC came to us because they were concerned with the cost and complexity to upgrade their legacy solution. We quickly identified opportunities to simplify operations and systems and eliminate OPEX for the customer,” said Jay Ward, Senior Client Partner, AccuOSS. “We positioned Federos Assure1 because of its unified architecture and ease of administration without sacrificing scalability.”
AccuOSS provided pre-sales and delivery for HTC to acquire and deploy the Assure1 solution, including fault management, performance management, topology, analytics, machine learning, and visualization, while integrating network inventory and incident management, for the same cost it would have been to upgrade their legacy environment. The entire project, including cutover from legacy tools, is on plan to be deployed and operational in under four months.
“We aimed to help HTC expand services without making an impact on OPEX or add more complexity to their operating infrastructure,” said Bill Cannon, Chairman and Chief Revenue Officer, Federos. “The project originated with a requirement to retire legacy tools, saving money for the business and freeing human resources to focus on new service imperatives. The solution significantly aligns with HTC’s business initiatives to improve SLA and support an agile environment for ongoing business transformation.”
Federos’ solutions are built on scalable and open platforms, providing unified service assurance including machine learning and service automation capabilities to drive operational efficiency, cost savings. Specifically:
- Assure1 is a single platform for data capture and processing unifying data from fault, performance, topology, service management, flow, telemetry and other sources. Advanced event analysis using multiple techniques including machine learning allows Assure1 to present operators with accurate insights that are actionable, either manually or automatically using the integrated Assure1 automation engine.
- Fusion1 integrates with Assure1 and many other applications to provide advanced visual intelligence solutions to operators. These include the ability to configure context sensitive links between multiple applications to allow simplified navigation and faster triage in complex operational environments. Fusion1 also offers advanced workflow automation capabilities using industry standards to define processes.
About HTC Inc.
HTC, Inc. is the nation’s largest telecommunications cooperative. Founded in 1952, HTC celebrates over 67 years of service to Horry and Georgetown Counties as a local communications leader. HTC offers High Speed Internet, Digital Cable, Digital Wireless, Home Security, local telephone and long-distance service, and advanced business services such as Local and Wide Area Networks (LAN/WAN), Managed Networks, VOIP Solutions, WiFi Solutions, Firewall and Security services. HTC provides these services utilizing the area’s most extensive fiber optic network. For more information, please visit www.htcinc.net.
Federos’ Software-Defined Operations platform unifies multiple data sources across fault, performance, topology, and other data together in a single platform in order to drive operational efficiency through advanced root cause analysis, machine learning, automation, visual intelligence and cost reduction through the ability to consolidate or retire legacy tools. Leading telecommunications, managed service providers, data centers and enterprises, including Aureon, Eir, Equinix, Hargray, MANX, Oracle, Sure, Tata Communications, Tele2, and Virtus, use Federos’ platform to delivery these benefits and significantly reduce operations costs by replacing legacy applications such as IBM Netcool, to assure delivery of new services and enhance customer experience. For more information, please visit www.federos.com.
AccuOSS (Accurate Operational Support Systems) is a software development firm and information technology integrator who brings deep experience in developing, implementing and supporting Operational Support Systems and IT Service Management solutions to the Satcom, Telco, Energy & Utilities, Local Government and Financial Services industries. For more information, please visit www.accuoss.com.