Nectar to Provide Generation-e With Comprehensive Monitoring and Diagnostics for Their Skype for Business Solution Offer

29 Jul 2015

Nectar Services Corp. announced they will be the solution provider for Generation-e's Premier Skype for Business managed offerings. Generation-e is a recognized leader in the Australian market supporting Unified Communications solutions and is a Microsoft Gold Communications Partner. Generation-e will use Nectar's Unified Communications Management Platform (UCMP), the industry's leading voice, video and collaboration monitoring software as the foundation of their world-class managed service capabilities in their Network Operations Center to ensure the optimum Skype for Business user experience for their clients.

"We selected Nectar as they had the most comprehensive monitoring and diagnostics solution for Skype for Business and Lync. Their unique capabilities in the areas of network assessment, multi-platform visibility, real-time diagnostics, and root cause analysis set them apart in the industry," said Biagio LaRosa, Managing Director for Generation-e. "We are committed to delivering a best-in-class service and we believe Nectar is in the best position to do just that for Generation-e and our customers. Their Depth Partner relationship with Microsoft and advanced integration with the Skype for Business SDN API will be instrumental in achieving our client delivery goals."

Earlier this year, Nectar expanded its global presence to include the Asia Pacific Japan region, and in announcing the Generation-e relationship in Australia, it is expanding both Nectar's reach and support of the leading Unified Communications & Collaboration providers including Microsoft, Cisco and Avaya/ Nortel across the most populous areas of the globe. Nectar now has partners and a direct presence serving the Australia, New Zealand, Singapore, Malaysia, Thailand, Philippines and Indian markets.

"We are extremely excited to be working with Generation-e to help ensure their commitment to delivering the highest quality Skype for Business user experience to their Australian clients," said David Giangano, CEO at Nectar. "Generation-e was an instrumental and passionate driver of the successful Skype for Business launch in the Australian market. This high visibility event is driving local demand for world-class managed service capabilities, powered by Nectar. Our close alignment and relationship with Microsoft has enabled Nectar to develop a complete end-to-end monitoring and diagnostics solution that our partners and customers benefit from every single day. We will continue to develop innovative and pioneering technology solutions to meet and exceed our clients' expectations and enable Generation-e to bring these to the Australian market."

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