Toshiba's New UCedge Redefines Unified Communications Across Smartphones, Tablets and Windows and Mac Computers

21 Sep 2014

Toshiba America Information Systems, Inc., today released its new UCedge™ Unified Communications solution. Redefining Unified Communications, UCedge delivers interoperability between Toshiba phone systems and third-party devices - including smartphones, tablets and Windows® and Mac® computers.

"UCedge puts your desktop business phone in your pocket by turning your Android™ or Apple® smartphones or tablets into multimedia office productivity tools," said Brian Metherell, vice president and general manager of Toshiba America Information Systems, Inc., Telecommunication Systems Division. "With the UCedge mobile client, your Android and Apple devices double as extensions of the business phone system, doing the tasks you would expect from your business telephone, including unified communications."

"Toshiba's new UCedge client application enables feature parity across all device types, including smartphones, tablets, mobile and desktop computers. This is an advantage over many communications vendors that offer a full feature set with a Windows desktop client but only a subset of these features with client applications for supported mobile devices," said Sandra Gustavsen, analyst at G Business Systems.

Toshiba's new UCedge client brings unified communications to Android and Apple smartphones and tablets and Windows and Mac computers. UCedge works on Toshiba's VIPedge® and IPedge® business phone solutions as well as Strata® CIX systems with an IPedge Application Server. With client software that is easily downloaded from the Internet, users gain new levels of convenience, productivity and cost savings, no matter how they access their Toshiba phone systems.

One-number Reach, UC Virtually Anywhere Using Smartphones or Tablets

  • Work from anywhere using personal or business mobile devices as a business phone extension.
  • Enable easier connections with one-number reach, in or out of the office or out of the country.
  • Protect mobile number privacy by displaying only the office phone number in caller ID.
  • Manage office voice mails easily and quickly with a visual interface on a mobile device.
  • Place long-distance and international calls to contacts from a cell phone at landline rates.
  • Stay in touch while traveling internationally.
  • Get more done with instant messaging (IM) with colleagues who are busy or on the phone.
  • See the status of UCedge colleagues or Microsoft® Lync® Server users before calling them.
  • Rapidly find contacts in a list synchronized with the office phone system and user-provided avatars.

Compatible with IPedge, VIPedge, Strata CIX and Leading Smartphones and Tablets

UCedge is compatible with Toshiba's IPedge, VIPedge and Strata CIX business telephone solutions. It has been tested and validated on selected smartphone models from Apple, Samsung, HTC, Motorola, Sony and LG, as well as tablets from Toshiba, Apple and Samsung (support on Windows and Mac desktops and laptops as of October 2014). Licenses for the UCedge client are provided as part of the VIPedge solution, or the license is available as an option for the IPedge or Strata CIX system. The UCedge client for mobile devices is available as a download from the Apple App Store and Google Play. (Mobile devices require a cellular data plan with an option to enable Wi-Fi® access for locations with poor cell network service.)

For Android: https://play.google.com/store/apps/details?id=com.toshiba.uclient
For iPhone: https://itunes.apple.com/us/app/ucedge/id600608570?mt=8

For the UCedge Infographic, visit http://www.telecom.toshiba.com/multimedia/content/UCedge-Unified-Communications.cfm.

Follow Toshiba on Facebook (ToshibaPhoneSystems), Twitter (toshibaphonesys) and LinkedIn (Toshiba-telecommunication-systems-division).

Comments

There are currently no comments on this article.

You must be a registered user to make comments