About Us

BCStrategies, formerly UCStrategies, is an essential buyer’s resource on business communications products and services, including Unified Communications and Collaboration, Contact Center, and other related areas, helping organizations make buying decisions. BCStrategies is supported by an alliance of leading communication industry Advisors, Analysts and Consultants who have worked in the various segments of the business communications market.

BCStrategies considers Business Communications as broadly encompassing Unified Communications, collaboration, mobility, networking, wireless, on-premises, cloud and hybrid options, contact center, customer experience, communication-enabled applications, Internet of Things (IoT), Artificial Intelligence (AI) and Machine Learning (ML).
 

Definition of Business Communications

The management of the tools and technologies to help businesses and organizations of all sizes communicate and collaborate internally and externally with people, devices and machines to optimize processes, achieve business outcomes, and foster customer and employee engagement.

Unified Communications, collaboration, mobility, networking, wireless, on-premises, cloud and hybrid options, contact center, customer experience, communication-enabled applications, Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML) -- all of these are part of business communications.