Axians Chooses VOSS-4-UC to Manage its Cisco HCS Architecture
VOSS Solutions announced that Axians has followed the VOSS H.O.M.E program to transition its UC management from CUCDM to VOSS-4-UC.
Axians, a VINCI Energies brand, offers its customers in various markets a comprehensive range of ICT solutions and services spanning business applications and data analytics, enterprise networks and digital workspaces, datacenters and cloud services, telecommunications infrastructure and cybersecurity.
Axians became a Cisco HCS customer in 2015, providing cloud collaboration services to its network of customers. At the time of purchase, Axians’ Cisco HCS platform was managed by Cisco Unified Communications Domain Manager (CUCDM). Over the next 3 years, Axians successfully grew its HCS platform, offering UCaaS to customers across the Netherlands.
In 2018, when Cisco announced the end of life for CUCDM, Axians took the decision to transition away from CUCDM, with the aim of addressing two critical factors:
- Axians wanted to reduce the level of manual administration on its Cisco HCS platform by introducing higher levels of automation
- Axians was keen to integrate its Cisco HCS platform into other business systems to offer a richer suite of UC services in a more seamless way
After evaluating other products on the market, Axians chose to transition from CUCDM to VOSS-4-UC.
To address Axians’ desire to improve the levels of automation in its HCS platform, VOSS introduced flow-through provisioning which automates the process of user provisioning by synchronizing users and their UC services with data provided by a customer LDAP server. With flow-through provisioning, VOSS can automate many of the manual MACDs that Axians had been carrying out on behalf of its customers, improving time to resolution and increasing customer satisfaction.
As part of the automation optimization process, VOSS also introduces multiple levels of devolved administration, so that Axians can retain overall control of the platform while decentralizing various levels of administrative power down to the customer and end user level. This enables customers to have more control over their UCaaS platform and has seen an improvement in end user adoption.
With VOSS-4-UC, Axians now has a single point of integration to interconnect its HCS platform with upstream and downstream IT systems. As a result, Axians is integrating Cisco HCS with ServiceNow, with longer term goals of integrating its contact center and Webex Teams environments as well.
Tom Greeve, Director at Axians commented; “As a Systems Integrator, it’s our job to provide high quality and cost-effective leading edge UCaaS packages to our customers. VOSS enables Axians to provide a highly automated and flexible UC management framework that allows us to respond to our customers’ requirements quickly and efficiently.”
Stefan Peters, Director at VOSS Solutions, added; “VOSS-4-UC unlocks many new opportunities for Axians to grow its HCS platform, to integrate new systems and to adopt new technologies, and to really embrace the power of automation. We are excited to see Axians customer base grow as a result of this strong foundation that is underpinned by VOSS.”
To find out more about Axians and VOSS-4-UC, please email [email protected].
About Axians
Axians supports its customers — private-sector companies, public-sector entities, operators and service providers — in their infrastructures and digital solutions development. To this end, Axians offers a comprehensive range of ICT solutions and services spanning business applications and data analytics, enterprise networks and digital workspaces, datacenters and cloud services, telecommunications infrastructure and cybersecurity. Axians’ specialized consulting, design, integration and service teams develop bespoke digital transformation solutions that contribute to successful business outcomes for its customers. Axians is a VINCI Energies brand. https://www.axians.com/en/
About VOSS Solutions
VOSS Solutions provides multi-vendor UC management and migration technology to automate and simplify the challenge of operating today's increasingly sophisticated communications environments. VOSS-4-UC, which has been ranked by Nemertes as the world #1 UC operations management platform, can be consumed on premise or in the cloud, and helps customers to design, deploy, operate and optimize the most advanced UC environments. VOSS MiGR8-2-UC is a highly sophisticated product that uses a revolutionary methodology to help organizations rapidly and efficiently migrate large volumes of users, devices and UC services. www.voss-solutions.com
Tags
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- 8x8 (6) Apply 8x8 filter
- Alcatel-Lucent Enterprise (10) Apply Alcatel-Lucent Enterprise filter
- AudioCodes (9) Apply AudioCodes filter
- (-) Remove Avaya filter Avaya
- Cisco (167) Apply Cisco filter
- Dell (1) Apply Dell filter
- Five9 (11) Apply Five9 filter
- Fuze (5) Apply Fuze filter
- Genesys (32) Apply Genesys filter
- HP (17) Apply HP filter
- IBM (46) Apply IBM filter
- Logitech (8) Apply Logitech filter
- Lumen (1) Apply Lumen filter
- Microsoft (126) Apply Microsoft filter
- Mitel (88) Apply Mitel filter
- NEC (58) Apply NEC filter
- Nectar (1) Apply Nectar filter
- Polycom (25) Apply Polycom filter
- RingCentral (23) Apply RingCentral filter
- Sennheiser (1) Apply Sennheiser filter
- Slack (2) Apply Slack filter
- Tata Communications (1) Apply Tata Communications filter
- Unify (82) Apply Unify filter
- Vonage Business (15) Apply Vonage Business filter
- Zoom (3) Apply Zoom filter
- Acme Packet (7) Apply Acme Packet filter
- Aspect (6) Apply Aspect filter
- BT (4) Apply BT filter
- CaféX (2) Apply CaféX filter
- CallTower (2) Apply CallTower filter
- Damaka (1) Apply Damaka filter
- Dialogic (2) Apply Dialogic filter
- Dimension Data (1) Apply Dimension Data filter
- Empirix (2) Apply Empirix filter
- Enghouse Interactive (1) Apply Enghouse Interactive filter
- Inference Solutions (1) Apply Inference Solutions filter
- IntelePeer (5) Apply IntelePeer filter
- IR (1) Apply IR filter
- Jive (9) Apply Jive filter
- Lifesize (11) Apply Lifesize filter
- Modality Systems (1) Apply Modality Systems filter
- Momentum (4) Apply Momentum filter
- NewVoiceMedia (2) Apply NewVoiceMedia filter
- Orange (2) Apply Orange filter
- OVCC (1) Apply OVCC filter
- Panasonic (4) Apply Panasonic filter
- ScanSource (5) Apply ScanSource filter
- Snom (4) Apply Snom filter
- Star2Star (2) Apply Star2Star filter
- StarLeaf (2) Apply StarLeaf filter
- TekVizion (1) Apply TekVizion filter
- Unimax (1) Apply Unimax filter
- Verint (8) Apply Verint filter
- Voice4Net (1) Apply Voice4Net filter
- VOSS (4) Apply VOSS filter
- West (1) Apply West filter
- Yorktel (2) Apply Yorktel filter
- 3CX (2) Apply 3CX filter
- ADDASOUND (1) Apply ADDASOUND filter
- Aerohive (1) Apply Aerohive filter
- Avnet (2) Apply Avnet filter
- Calabrio (1) Apply Calabrio filter
- Drum (1) Apply Drum filter
- Esna (7) Apply Esna filter
- GUnify (3) Apply GUnify filter
- Huawei (8) Apply Huawei filter
- Logmein (2) Apply Logmein filter
- NextPlane (3) Apply NextPlane filter
- Ooma (1) Apply Ooma filter
- Patton (2) Apply Patton filter
- Radisys (1) Apply Radisys filter
- SMART (12) Apply SMART filter
- TrueConf (1) Apply TrueConf filter
- UJET (3) Apply UJET filter
CONTENT TYPE
- BC Expert Insights Market (8) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (2) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (0)
- BC Expert Insights Solution (0)
- BC Expert Insights Vendor (7) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (14) Apply BC Expert Insights Vendor Solution filter
- BC Expert Roundtable (10) Apply BC Expert Roundtable filter
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (0)
- Buyer Guide (0)
- Case Study (0)
- Executive Interview (4) Apply Executive Interview filter
- Expert Roundtable (69) Apply Expert Roundtable filter
- Guest Contributions (0)
- Multimedia (0)
- News Analysis (89) Apply News Analysis filter
- Newsfeed Article (0)
- Newsfeed Article (78) Apply Newsfeed Article filter
- Thought Leadership (0)
- Vendor Collateral (0)
- Vendor Resource Best Practices (0)
- Vendor Resource Buyers Guides (0)
- Vendor Resource Multimedia Content (0)
- Vendor Resource White Paper (0)
- Webinar (1) Apply Webinar filter
- Webinars (1) Apply Webinars filter
- White Paper (0)
MORE FILTERS
INDUSTRY
- Banking And Investment (93) Apply Banking And Investment filter
- Education (34) Apply Education filter
- Energy And Utilities (33) Apply Energy And Utilities filter
- Finance (0)
- Government (85) Apply Government filter
- Healthcare (33) Apply Healthcare filter
- Hospitality (15) Apply Hospitality filter
- Insurance (11) Apply Insurance filter
- Manufacturing (37) Apply Manufacturing filter
- Media/Publishing (24) Apply Media/Publishing filter
- None (0)
- Professional Services (76) Apply Professional Services filter
- Retail & Distribution (68) Apply Retail & Distribution filter
- Technology (92) Apply Technology filter
- Transportation (3) Apply Transportation filter
Comments
There are currently no comments on this article.
You must be a registered user to make comments