ContactEngine provides leading proactive conversational AI capabilities, taps Vonage to streamline the delivery of multi-channel conversations to millions of people...
Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the ability to observe,...
Atmosphere® CPaaS Solution and Enghouse CCaaS, powered by IBM, Answers the Call for Streamlined Appointment Scheduling in Underserved Internet Locations
AI-enhanced meetings and simpler, integrated voice and video calling powered by Avaya OneCloud™ CPaaS (Communications Platform as a Service) can now extend existing on-...
Evolve IP’s unique offering enables enterprises to provide their contact center agents with a fully-featured omnichannel contact center that’s integrated with Microsoft...
Service providers and enterprises using BroadWorks can now seamlessly deploy Grandstream’s entire GRP series of Carrier-Grade IP Phones, including the new Essential...
Companies’ shared customer-first philosophy helps enterprises around the world build brand love and loyalty by delivering billions of exceptional customer interactions...
