BCStrategies

 
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Low-code CCaaS Platform Breaks Barriers for Ease of Use and Affordability with All-Inclusive Plans and Surge Licensing
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New version of Consilium UniCampaign strengthens Genesys Cloud CX Dialer, adding voice and digital outbound contact strategies, automation and advanced list and campaign...
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In addition to reducing process analysis time and automating manual tasks, the innovative new capabilities also help organizations boost ROI and maximize the value of...
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GoTo Resolve progresses further into remote monitoring and management solution space for small and midsize businesses with new features and updates; announces milestone...
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Exasperated by hanging endlessly on the telephone to speak to a human being at a call centre? Spain aims to end the anguish by requiring companies to attend to customers...
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Unique integration in Nureva® Console is first released feature supporting third-party cameras.
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The new Crestron Flex Phone for Microsoft Teams Display is a dedicated desktop conferencing solution that frees up other devices for specialized work.
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Garnering global acclaim for enabling comprehensive communications, Avaya Cloud Office gives employees a modern, consolidated and streamlined workspace, while customers...
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Strategic partnership and Advanced Integration addresses complex compliance requirements and distributed workforce challenges.
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The Teams application is based on Solgari’s solution built on Microsoft Dynamics 365 Customer Service which launched last year.
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