BCStrategies

 
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In partnership with emergency response data leader RapidSOS, Everbridge enhances 911 systems in the United States to better assist those in need during emergencies, and...
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Acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries
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Ooma will now offer UJET contact center seats as part of Ooma Enterprise deployments, with Ooma providing implementation, first-level support and a single invoice for...
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Jacada’s advanced automation software brings a proven track record of solving complex contact center challenges and empowering the design and implementation of...
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Quarterly Release Supports 500 Active Video Meeting Participants; Provides Mobility and Microsoft Teams Advancements to Optimize Employee and Customer Experience
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GoContact’s cloud-native CCaaS platform includes integrated omnichannel and artificial intelligence (AI) solutions. Terms were not disclosed.
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A Digital Marketplace Designed for the Business of the Future
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The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact center will enable organizations to reimagine the way they engage with...
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Yealink and TrueConf have announced the completion of joint interoperability testing and the successful certification of Yealink video conferencing terminals that are...
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Nextiva phone system and contact center offerings deliver an integrated, cloud customer engagement solution
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Ooma has also introduced Meeting Logs, a way to keep track of who joined recent meetings and for how long.
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