BCStrategies Asks the Experts: What are you hearing from your customers?
At the onset of the pandemic, to help businesses quickly enable workers to work from home, a lot of the UC, collaboration and contact center vendors offered free or discounted cloud services to enable work from home, and make it easy to set up contact center agents in the cloud. A substantial list of these offerings exists here.
By now, many or most of these offers have expired, and customers who were using them need to find more permanent solutions.
In this BCStrategies Industry Buzz podcast, Blair Pleasant asks the BCStrategies Experts what they’re hearing from their customers, and what they’re doing to move forward post-COVID-19. Are they deploying cloud services or holding off? What kinds of things are customers doing; what are they looking into? For those who used the free offerings, did they move forward with these offerings or go in another direction? Are your customers providing workers with internet capabilities, laptops, headsets, or stipends to pay for these things?
Blair Pleasant moderates the conversation, with Experts Melissa Swartz, Kevin Kieller, JR Simmons, Elizabeth English, Chuck Vondra and Steve Leaden.
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- 8x8 (3) Apply 8x8 filter
- Alcatel-Lucent Enterprise (8) Apply Alcatel-Lucent Enterprise filter
- AudioCodes (2) Apply AudioCodes filter
- Avaya (58) Apply Avaya filter
- Cisco (65) Apply Cisco filter
- Five9 (1) Apply Five9 filter
- Fuze (3) Apply Fuze filter
- Genesys (6) Apply Genesys filter
- HP (10) Apply HP filter
- IBM (17) Apply IBM filter
- Logitech (2) Apply Logitech filter
- Masergy (1) Apply Masergy filter
- Microsoft (53) Apply Microsoft filter
- Mitel (55) Apply Mitel filter
- (-) Remove NEC filter NEC
- Nectar (2) Apply Nectar filter
- Polycom (13) Apply Polycom filter
- RingCentral (7) Apply RingCentral filter
- Sennheiser (1) Apply Sennheiser filter
- Tata Communications (2) Apply Tata Communications filter
- Unify (56) Apply Unify filter
- Vonage Business (11) Apply Vonage Business filter
- Yealink (1) Apply Yealink filter
- Aspect (2) Apply Aspect filter
- BT (3) Apply BT filter
- CaféX (1) Apply CaféX filter
- CallTower (2) Apply CallTower filter
- Dialogic (1) Apply Dialogic filter
- Dimension Data (2) Apply Dimension Data filter
- Inference Solutions (1) Apply Inference Solutions filter
- IntelePeer (2) Apply IntelePeer filter
- Jive (1) Apply Jive filter
- Lifesize (1) Apply Lifesize filter
- Orange (3) Apply Orange filter
- Panasonic (2) Apply Panasonic filter
- ScanSource (2) Apply ScanSource filter
- Snom (2) Apply Snom filter
- Star2Star (2) Apply Star2Star filter
- StarLeaf (2) Apply StarLeaf filter
- 3CX (1) Apply 3CX filter
- Avnet (1) Apply Avnet filter
- Calabrio (1) Apply Calabrio filter
- GUnify (1) Apply GUnify filter
- Highfive (1) Apply Highfive filter
- Huawei (10) Apply Huawei filter
- Logmein (1) Apply Logmein filter
- Patton (1) Apply Patton filter
- SMART (7) Apply SMART filter
- TrueConf (1) Apply TrueConf filter
- UJET (1) Apply UJET filter
- Voximplant (1) Apply Voximplant filter
CONTENT TYPE
- BC Expert Insights Market (2) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (0)
- BC Expert Insights Planning (0)
- BC Expert Insights Solution (0)
- BC Expert Insights Vendor (1) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (3) Apply BC Expert Insights Vendor Solution filter
- BC Expert Roundtable (2) Apply BC Expert Roundtable filter
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (0)
- Buyer Guide (0)
- Case Study (0)
- Executive Interview (4) Apply Executive Interview filter
- Expert Roundtable (29) Apply Expert Roundtable filter
- Guest Contributions (0)
- Multimedia (0)
- News Analysis (15) Apply News Analysis filter
- Newsfeed Article (25) Apply Newsfeed Article filter
- Newsfeed Article (0)
- Thought Leadership (0)
- Vendor Collateral (0)
- Vendor Resource Best Practices (0)
- Vendor Resource Buyers Guides (0)
- Vendor Resource Multimedia Content (0)
- Vendor Resource White Paper (0)
- Webinar (0)
- Webinars (0)
- White Paper (0)
MORE FILTERS
INDUSTRY
- Banking And Investment (15) Apply Banking And Investment filter
- Education (14) Apply Education filter
- Energy And Utilities (9) Apply Energy And Utilities filter
- Finance (0)
- Government (12) Apply Government filter
- Healthcare (13) Apply Healthcare filter
- Hospitality (6) Apply Hospitality filter
- Insurance (1) Apply Insurance filter
- Manufacturing (10) Apply Manufacturing filter
- Media/Publishing (11) Apply Media/Publishing filter
- None (0)
- Professional Services (21) Apply Professional Services filter
- Retail & Distribution (30) Apply Retail & Distribution filter
- Technology (28) Apply Technology filter
- Transportation (5) Apply Transportation filter
Comments
There are currently no comments on this article.
You must be a registered user to make comments
Add new comment