BCStrategies Asks the Experts: What are you hearing from your customers?
At the onset of the pandemic, to help businesses quickly enable workers to work from home, a lot of the UC, collaboration and contact center vendors offered free or discounted cloud services to enable work from home, and make it easy to set up contact center agents in the cloud. A substantial list of these offerings exists here.
By now, many or most of these offers have expired, and customers who were using them need to find more permanent solutions.
In this BCStrategies Industry Buzz podcast, Blair Pleasant asks the BCStrategies Experts what they’re hearing from their customers, and what they’re doing to move forward post-COVID-19. Are they deploying cloud services or holding off? What kinds of things are customers doing; what are they looking into? For those who used the free offerings, did they move forward with these offerings or go in another direction? Are your customers providing workers with internet capabilities, laptops, headsets, or stipends to pay for these things?
Blair Pleasant moderates the conversation, with Experts Melissa Swartz, Kevin Kieller, JR Simmons, Elizabeth English, Chuck Vondra and Steve Leaden.
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- AudioCodes (2) Apply AudioCodes filter
- Avaya (37) Apply Avaya filter
- Cisco (59) Apply Cisco filter
- Dell (5) Apply Dell filter
- Fuze (2) Apply Fuze filter
- Genesys (5) Apply Genesys filter
- HP (3) Apply HP filter
- IBM (30) Apply IBM filter
- Jabra (1) Apply Jabra filter
- Logitech (5) Apply Logitech filter
- Microsoft (84) Apply Microsoft filter
- Mitel (10) Apply Mitel filter
- NEC (10) Apply NEC filter
- Nectar (10) Apply Nectar filter
- Polycom (9) Apply Polycom filter
- RingCentral (7) Apply RingCentral filter
- Sennheiser (2) Apply Sennheiser filter
- Tata Communications (5) Apply Tata Communications filter
- Unify (8) Apply Unify filter
- Acme Packet (1) Apply Acme Packet filter
- Arkadin (1) Apply Arkadin filter
- Aspect (12) Apply Aspect filter
- BT (10) Apply BT filter
- CallTower (1) Apply CallTower filter
- Clarity Connect (1) Apply Clarity Connect filter
- Empirix (2) Apply Empirix filter
- IntelePeer (3) Apply IntelePeer filter
- IR (3) Apply IR filter
- Jive (3) Apply Jive filter
- Lifesize (3) Apply Lifesize filter
- Momentum (13) Apply Momentum filter
- Nureva (1) Apply Nureva filter
- Orange (12) Apply Orange filter
- Panasonic (7) Apply Panasonic filter
- ScanSource (2) Apply ScanSource filter
- Snom (1) Apply Snom filter
- Tadiran Telecom (1) Apply Tadiran Telecom filter
- TekVizion (1) Apply TekVizion filter
- Verint (5) Apply Verint filter
- Voxbone (2) Apply Voxbone filter
- West (14) Apply West filter
- XO Communications (1) Apply XO Communications filter
- Yorktel (2) Apply Yorktel filter
- Avnet (3) Apply Avnet filter
- Drum (1) Apply Drum filter
- Huawei (19) Apply Huawei filter
- Mutare (1) Apply Mutare filter
- SMART (88) Apply SMART filter
CONTENT TYPE
- BC Expert Insights Market (1) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (6) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (1) Apply BC Expert Insights Planning filter
- BC Expert Insights Solution (0)
- BC Expert Insights Vendor (2) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (0)
- BC Expert Roundtable (0)
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (1) Apply Best Practice filter
- Buyer Guide (2) Apply Buyer Guide filter
- Case Study (0)
- Executive Interview (0)
- Expert Roundtable (1) Apply Expert Roundtable filter
- Guest Contributions (0)
- Multimedia (0)
- News Analysis (34) Apply News Analysis filter
- Newsfeed Article (607) Apply Newsfeed Article filter
- Newsfeed Article (0)
- Thought Leadership (0)
- Vendor Collateral (1) Apply Vendor Collateral filter
- Vendor Resource Best Practices (0)
- Vendor Resource Buyers Guides (0)
- Vendor Resource Multimedia Content (0)
- Vendor Resource White Paper (0)
- Webinar (0)
- Webinars (0)
- White Paper (1) Apply White Paper filter
MORE FILTERS
INDUSTRY
- Banking And Investment (800) Apply Banking And Investment filter
- Education (446) Apply Education filter
- Energy And Utilities (487) Apply Energy And Utilities filter
- Finance (12) Apply Finance filter
- Government (675) Apply Government filter
- Healthcare (482) Apply Healthcare filter
- Hospitality (180) Apply Hospitality filter
- Insurance (100) Apply Insurance filter
- (-) Remove Manufacturing filter Manufacturing
- Media/Publishing (422) Apply Media/Publishing filter
- None (43) Apply None filter
- Professional Services (745) Apply Professional Services filter
- Retail & Distribution (798) Apply Retail & Distribution filter
- Technology (1611) Apply Technology filter
- Transportation (110) Apply Transportation filter
Comments
There are currently no comments on this article.
You must be a registered user to make comments
Add new comment