BCStrategies Asks the Experts: What are you hearing from your customers?
At the onset of the pandemic, to help businesses quickly enable workers to work from home, a lot of the UC, collaboration and contact center vendors offered free or discounted cloud services to enable work from home, and make it easy to set up contact center agents in the cloud. A substantial list of these offerings exists here.
By now, many or most of these offers have expired, and customers who were using them need to find more permanent solutions.
In this BCStrategies Industry Buzz podcast, Blair Pleasant asks the BCStrategies Experts what they’re hearing from their customers, and what they’re doing to move forward post-COVID-19. Are they deploying cloud services or holding off? What kinds of things are customers doing; what are they looking into? For those who used the free offerings, did they move forward with these offerings or go in another direction? Are your customers providing workers with internet capabilities, laptops, headsets, or stipends to pay for these things?
Blair Pleasant moderates the conversation, with Experts Melissa Swartz, Kevin Kieller, JR Simmons, Elizabeth English, Chuck Vondra and Steve Leaden.
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- Alcatel-Lucent Enterprise (1) Apply Alcatel-Lucent Enterprise filter
- AT&T (1) Apply AT&T filter
- AudioCodes (1) Apply AudioCodes filter
- Avaya (30) Apply Avaya filter
- Cisco (32) Apply Cisco filter
- Five9 (3) Apply Five9 filter
- Genesys (4) Apply Genesys filter
- HP (6) Apply HP filter
- IBM (25) Apply IBM filter
- Logitech (22) Apply Logitech filter
- Microsoft (43) Apply Microsoft filter
- Mitel (17) Apply Mitel filter
- NEC (11) Apply NEC filter
- Nectar (1) Apply Nectar filter
- Polycom (6) Apply Polycom filter
- RingCentral (4) Apply RingCentral filter
- Sennheiser (1) Apply Sennheiser filter
- Tata Communications (2) Apply Tata Communications filter
- Unify (19) Apply Unify filter
- Vonage Business (6) Apply Vonage Business filter
- Acme Packet (4) Apply Acme Packet filter
- Aspect (1) Apply Aspect filter
- BT (1) Apply BT filter
- CaféX (1) Apply CaféX filter
- Damaka (1) Apply Damaka filter
- Dimension Data (5) Apply Dimension Data filter
- Enghouse Interactive (4) Apply Enghouse Interactive filter
- IntelePeer (5) Apply IntelePeer filter
- Jive (3) Apply Jive filter
- Kurmi Software (2) Apply Kurmi Software filter
- Lifesize (1) Apply Lifesize filter
- Modality Systems (3) Apply Modality Systems filter
- Momentum (2) Apply Momentum filter
- NewVoiceMedia (1) Apply NewVoiceMedia filter
- Nureva (1) Apply Nureva filter
- Orange (2) Apply Orange filter
- OVCC (1) Apply OVCC filter
- Panasonic (1) Apply Panasonic filter
- PanTerra Networks (3) Apply PanTerra Networks filter
- Snom (1) Apply Snom filter
- Unimax (1) Apply Unimax filter
- Verint (2) Apply Verint filter
- VOSS (2) Apply VOSS filter
- Yorktel (1) Apply Yorktel filter
- 3CX (2) Apply 3CX filter
- Avnet (1) Apply Avnet filter
- Esna (3) Apply Esna filter
- GUnify (2) Apply GUnify filter
- Huawei (3) Apply Huawei filter
- NextPlane (1) Apply NextPlane filter
- Patton (3) Apply Patton filter
- Radish Systems (1) Apply Radish Systems filter
- SMART (3) Apply SMART filter
CONTENT TYPE
- BC Expert Insights Market (2) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (2) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (0)
- BC Expert Insights Solution (0)
- BC Expert Insights Vendor (1) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (3) Apply BC Expert Insights Vendor Solution filter
- BC Expert Roundtable (0)
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (4) Apply Best Practice filter
- Buyer Guide (0)
- Case Study (4) Apply Case Study filter
- Executive Interview (2) Apply Executive Interview filter
- Expert Roundtable (5) Apply Expert Roundtable filter
- Guest Contributions (1) Apply Guest Contributions filter
- Multimedia (1) Apply Multimedia filter
- News Analysis (49) Apply News Analysis filter
- Newsfeed Article (0)
- Newsfeed Article (18) Apply Newsfeed Article filter
- Thought Leadership (0)
- Vendor Collateral (28) Apply Vendor Collateral filter
- Vendor Resource Best Practices (0)
- Vendor Resource Buyers Guides (0)
- Vendor Resource Multimedia Content (0)
- Vendor Resource White Paper (0)
- Webinar (0)
- Webinars (0)
- White Paper (6) Apply White Paper filter
MORE FILTERS
INDUSTRY
- Banking And Investment (53) Apply Banking And Investment filter
- Education (27) Apply Education filter
- Energy And Utilities (30) Apply Energy And Utilities filter
- Finance (0)
- Government (47) Apply Government filter
- Healthcare (50) Apply Healthcare filter
- Hospitality (11) Apply Hospitality filter
- Insurance (15) Apply Insurance filter
- Manufacturing (27) Apply Manufacturing filter
- Media/Publishing (16) Apply Media/Publishing filter
- None (0)
- Professional Services (27) Apply Professional Services filter
- Retail & Distribution (60) Apply Retail & Distribution filter
- Technology (61) Apply Technology filter
- Transportation (2) Apply Transportation filter
Comments
There are currently no comments on this article.
You must be a registered user to make comments
Add new comment