BCStrategies

 
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A long-time user of Cisco Hosted Collaboration Solution (HCS), SFR Business chose VOSS-4-UC in 2018, integrating with SFR’s self-service customer portal and ServiceNow...
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As part of this agreement, RingCentral becomes Mitel’s exclusive UCaaS partner, providing their customers with a next generation, mobile-first, cloud communications...
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Engagely.ai automates engagement across all modern enterprise channels like Voice, WhatsApp, Email, Website, App, and Social Media.
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UJET adds advanced workforce engagement capabilities to its CCaaS 3.0 cloud contact center through a partnership with Playvox.
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Dialpad puts user experience first by expanding platform unification and broadening the application of Voice Intelligence.
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FusionWorks Pro with Microsoft Teams extends beyond the company’s internal Microsoft ecosystem, converting Teams into a full-featured cloud PBX.
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All-in-one monitoring, registration and remediation solution provides actionable Insights along with ongoing visibility, control and management to mitigate blocked calls
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Yamaha Donates YVC-300 Portable Speakerphones to the Okemo Valley Regional Chamber of Commerce for the Benefit of the Entire South-Central Vermont Community
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Ooma AirDial will combine phone service, a T-Mobile data connection and hardware in a single package that’s easy to install and manage.
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New Capabilities Enable Large Meeting Moderation and Engagement; Enhance Employee and Customer Experience
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The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital doorsteps, spanning self-...
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New mobile, meetings, and integration capabilities enable improved collaboration and productivity across the distributed workforce
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