Blair Pleasant

COMMfusion LLC

http://www.commfusion.com/

[email protected]

 

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. 

Blair’s blogs and articles can be found on www.ucstrategies.com and www.commfusion.com. She also tweets on Twitter as blairplez, and you can find her on Facebook and LinkedIn.

She can be contacted at [email protected].

By
Blair Pleasant
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Ribbon Communications hosted its service provider and carrier customers, as well as a group of analysts in the nation’s capitol recently, to provide...
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Blair Pleasant
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I finally understood why Slack wasn’t like other team collaboration companies.
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Blair Pleasant
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Blair Pleasant speaks with Selligent CEO John Hernandez and the company’s new CMO, Niki Hall, about Selligent Marketing Cloud, the company’s...
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NICE held its annual user conference, Interactions, in Las Vegas, with a day set aside for analysts to delve into the company’s products and services.

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Blair Pleasant
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Kevin Bartnicki, Director of Sales at 2600Hz talks about the company and its approach to cloud communications for service providers, and its API-...
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Blair Pleasant
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At Channel Partners 2019, Mitel’s Daryl Reva, VP of Cloud Marketing, and Daniel Farrar, the new Executive Vice President and General Manager of Mitel...
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Blair Pleasant
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As a small and medium-sized businesses (SMB), you have the same goals as your larger counterparts – improving employee productivity, enabling greater worker mobility...

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Blair Pleasant
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We heard about the company’s strategy and direction and got to meet the new management team, including the new CMO, CTO and Head of AI, EVP...
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Blair Pleasant
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Experience was the theme at this year’s Enterprise Connect. It was all about experience – including Customer Experience (CX), User Experience (UX),...
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Blair Pleasant
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“Collaborative communications” is the vison of RingCentral, which was highlighted at the recent RingCentral analyst conference, as a group of analysts heard how the...

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Blair Pleasant
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To discuss the key survey findings and the implications for businesses, I’ll be joining Michael Rose, Five9’s Director, Brand & Corporate Communications, in a...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts who attended the Cisco Collaboration Analyst Summit get together to discuss the event. Blair...
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