Blair Pleasant

COMMfusion LLC

http://www.commfusion.com/

[email protected]

 

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. 

Blair’s blogs and articles can be found on www.ucstrategies.com and www.commfusion.com. She also tweets on Twitter as blairplez, and you can find her on Facebook and LinkedIn.

She can be contacted at [email protected].

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Blair Pleasant
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In this video interview, BCStrategies Expert Blair Pleasant speaks with Avaya’s Dennis Kozak about the new Avaya Cloud Office by RingCentral. Dennis provides an...

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Blair Pleasant
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As business users and consumers become more comfortable with video for meetings, yoga classes, religious services, and of course, virtual happy hours, visual...

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Blair Pleasant
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In today’s challenging environment, the way we work and collaborate is changing, requiring new tools to help employees be more efficient from wherever they may be...

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Melissa Swartz
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Melissa Swartz hosted a group of BCStrategies Experts to discuss best practices for working from home (WFH). BC Experts participating include Marty...
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Jim Burton
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In this BCStrategies podcast, Jim Burton leads a discussion about business communications technology and how it is positioned to immediately help...
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Blair Pleasant
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This new offering gives 2600Hz customers and partners a new option for call center services, while adding value to the KAZOO platform.

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Blair Pleasant
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There was lots of energy and enthusiasm on display at Cisco’s recent Collaboration Analyst Summit with several new team members, new announcements, and new messaging...

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Blair Pleasant
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The company has a new leadership team and organization under the direction of CEO Tony Bates, with two key business units – Genesys Cloud and Genesys Core.

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Jim Burton
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In this Industry Buzz podcast hosted by Jim Burton, the BCStrategies Experts discuss 2019. Topics include CPaasS, industry consolidation, artificial...
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Blair Pleasant
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One of my favorite conferences is Nextcon, Nextiva’s annual partner and customer event. I spoke with Nextiva CMO Yaniv Masjedi to get the inside scoop on the event.

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Blair Pleasant
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As part of the company’s recent additions to its executive team, Talkdesk announced the appointment of Chad Gaydos as its first chief customer officer (CCO). The...

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