Blair Pleasant

COMMfusion LLC

http://www.commfusion.com/

[email protected]

 

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. 

Blair’s blogs and articles can be found on www.ucstrategies.com and www.commfusion.com. She also tweets on Twitter as blairplez, and you can find her on Facebook and LinkedIn.

She can be contacted at [email protected].

By
Blair Pleasant
-
One company that's gone through significant transition recently is Zeacom. Zeacom was acquired and became part of Enghouse Interactive (EI) in June 2012, and is quickly...
Tags
By
Blair Pleasant
-

In this vidoecast with Blair Pleasant of UCStrategies, Vishakha Radia of Cisco Consulting Services discusses the Internet of Everything and how it transforms industries, and how IoE impacts the...

Tags
By
Blair Pleasant
-
Carousel is a leading Technology Solutions Provider that designs and integrates applications and solutions for enterprise and midmarket organizations, working with a...
Tags
By
Blair Pleasant
-
One of the key SBC vendors that's been gaining a great deal of momentum recently is Sonus Networks. While better known for delivering carrier grade solutions to the...
Tags
By
Blair Pleasant
-

Alex Lewis, Vice President at Modality Systems, shares his views on Microsoft Lync and the growth he's seeing in Lync deployments. He provides insights on the role of contact center products and...

Tags
By
Blair Pleasant
-

In this UCStrategies Industry Buzz videocast with Blair Pleasant, Alan Shen of Unify2 discusses how they help companies...

Tags
By
Blair Pleasant
-

In this UCStrategies Industry Buzz videocast with Blair Pleasant, Jennifer Gordon of SMART Technologies demonstrates some of the new capabilities of the SMART Room System for Microsoft Lync.

Tags
By
Blair Pleasant
-
At the Microsoft Lync conference in Las Vegas, I attended a lunch hosted by HP where I got to hear industry consultant James Meade and HP Mobility Practice Leader Jordan...
Tags
By
Blair Pleasant
-
As an industry analyst, I write lots of articles and give lots of presentations about the contact center market, and I know about all of the great technologies that are...
Tags