Blair Pleasant

COMMfusion LLC

http://www.commfusion.com/

[email protected]

 

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. 

Blair’s blogs and articles can be found on www.ucstrategies.com and www.commfusion.com. She also tweets on Twitter as blairplez, and you can find her on Facebook and LinkedIn.

She can be contacted at [email protected].

By
Blair Pleasant
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At TechEd, Microsoft's IT Pro developer conference, additional features of Communication Server 14, formerly OCS Wave 14, were announced.

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Blair Pleasant
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The Unified Communications Interoperability Forum (UCIF) is an open alliance of technology leaders working together to fully realize the potential of...
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Blair Pleasant
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At the UCStrategies UC Summit, resellers and system integrators, end-user consultants, and a handful of vendors had a chance to learn from each other about how to...

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Blair Pleasant
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A recap of the Genesys/ALU Enterprise Group analyst conference, focusing on the transformation taking place in the organization and how these groups have come...

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