Blair Pleasant

COMMfusion LLC

http://www.commfusion.com/

[email protected]

 

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. 

Blair’s blogs and articles can be found on www.ucstrategies.com and www.commfusion.com. She also tweets on Twitter as blairplez, and you can find her on Facebook and LinkedIn.

She can be contacted at [email protected].

By
Blair Pleasant
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At Alcatel-Lucent Dynamic Enterprise Tour, ALU tells analysts and attendees about its products, direction, strategy, and a new next-gen architecture based on SIP.
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Blair Pleasant
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In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to...

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Blair Pleasant
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In this Industry Buzz podcast, the UCStrategies UC experts discuss the recent strategic agreement announced by Avaya and Skype. The UC expert panel includes...

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Blair Pleasant
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Blair Pleasant of UCStrategies is joined by Caleb Barlow, Director Small Business Solutions, IBM Software Group, to talk about IBM Foundations and how IBM is working with ShoreTel and others to...

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Blair Pleasant
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Kevin Gavin, VP of Marketing, ShoreTel, joins Blair Pleasant in this podcast to discuss ShoreTel's successful quarter, new branding, new announcements, and new opportunities.

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Blair Pleasant
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At TechEd, Microsoft's IT Pro developer conference, additional features of Communication Server 14, formerly OCS Wave 14, were announced.
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Blair Pleasant
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The Unified Communications Interoperability Forum (UCIF) is an open alliance of technology leaders working together to fully realize the potential of Unified Communications. In this podcast, the...

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Blair Pleasant
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At the UCStrategies UC Summit, resellers and system integrators, end-user consultants, and a handful of vendors had a chance to learn from each other about how to...
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Blair Pleasant
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A recap of the Genesys/ALU Enterprise Group analyst conference, focusing on the transformation taking place in the organization and how these groups have come together.
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