Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco's Internet Protocol-based (IP) networking solutions are the foundation of these networks.

Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 47,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as:

  • IP Communications
  • Network Security
  • Wireless LAN
  • Storage Area Networking
  • Home Networking
  • Video Systems
  • Application Networking Services

Cisco has been at the heart of many historic changes in technology, and that continues to be true today. Now, at a time when the technology industry is going through a period of dramatic change, Cisco is the market leader in multiple areas, such as routing and switching, unified communications, wireless and security. The company helped catalyze the industry's move toward IP and, now that it is fully underway, the company is at the center of fundamental changes in the way the world communicates.

By
Kevin Kieller
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The solution to managing the increased complexity with UCaaS and CCaaS is continuous testing.
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By
Blair Pleasant
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Looking back on 2023, anything having to do with AI was hot, and anything related to generative AI was even hotter.
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Jon Arnold
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Before getting to Jon’s travelogue of industry events, BCStrategies' Jon Arnold and Chris Pine reviewed how businesses are still facing challenges getting hybrid work right, and what vendors are...

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By
Blair Pleasant
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The company made a number of announcements that demonstrate its commitment to the overall communications and collaboration space – and of course, AI innovations.
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Jon Arnold
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In this episode, BCStrategies' Jon Arnold and Chris Pine discuss industry events that they attended together in New York, including the Cloud Communications Alliance Financial Summit. Chris also...

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BCStrategies
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Consilium UniCampaign transforms B2C outbound contact for customer acquisition, collections and driving customer loyalty and retention with integrations to Cisco,...
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Blair Pleasant
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With artificial intelligence (AI) being hailed as the technology of the year, the role of knowledge management (KM) for contact centers has never been more important.
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Blair Pleasant
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“Buzzword Bingo” at Enterprise Connect was pretty easy this year – AI, OpenAI, Generative AI, ChatGPT, conversational AI, with a bonus point for contact center/CCaaS.
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BCStrategies
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CEP accelerates the next phase of digital transformation for organizations using Cisco, Genesys and Amazon Connect and can work across multiple cloud platforms and...
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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts convene to discuss the integration of unified communications and contact center, the value it provides and the challenges it presents. ...

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By
Phil Edholm
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The UCaaS market has emerged with most of the major vendors using an eco-system approach to devices and room systems. Cisco has chosen to take the Apple approach of a vertically integrated...

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By
Kevin Kieller
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In this Industry Buzz podcast, the BCStrategies Experts discuss Enterprise Connect 2022, held March 21-24 in Orlando and virtually. In part 2, ...

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