As a global managed services provider, Continuant is committed to achieving our customers' communications objectives. From maintenance and support for legacy systems to managing complex unified communications solutions, Continuant provides service plans that deliver proven results along with an outstanding customer experience.

Continuant provides UC managed services to all business verticals, specializing in manufacturing, healthcare, government, education, and retail.

Our expert engineers hold hundreds of certifications from some of the biggest manufacturers in the industry:

• Microsoft
• Cisco
• Avaya
• Nortel
• Siemens/Unify
• NEC
• Mitel
• AVST
• And more

Multi-OEM Management

Today’s enterprise is a complex communication environment that requires multiple service contracts and high level in-house technical experts. Managing the relationship between internal departments and external vendors can be frustrating. Continuant simplifies by providing support and migration services across many manufacturers, all with a single point of contact and a single managed services engagement.

Our Capabilities

Continuant offers a portfolio of maintenance, support, and managed services to maximize the uptime of our customers’ systems and the efficiency of their IT teams. We take a vendor-neutral approach to bring the power of choice to a future technology roadmap. Continuant helps customers achieve maximum value from their legacy system investment and reap the benefits of a complete unified communications solution.

• Managed services
• Telecommunication maintenance and support
• Unified communications
• Voice and messaging
• Conferencing
• Collaboration
• Networking
• Security
• Mobility
• Contact center
• Virtualization
• Cloud

Our Services

Continuant provides an industry-leading customer experience, a staff of highly skilled and certified engineers, and superior incident management and resolution. With this foundation, we help improve business communications, processes, and efficiencies by delivering customized service solutions to meet business communications requirements.

• Monitoring & management
• Incident management
• Support services
• Remote MACD
• Hardware replacement
• Technology roadmap
• Concept demos
• Implementation & deployment
• Training

Success Stories

Continuant's success stories are a testament to the trust and unique relationship we have built with each and every customer. And just as each company is unique, each story focuses on a distinct aspect of the Continuant customer experience from which your company can relate --and benefit.

• Maintenance and Support for Avaya, Easy Transition to Cisco, Ongoing Managed Services
• Simplicity and support: How a Fortune 500 company thrives with Continuant
• Improved Avaya support; Fortune 500 company receives standout service levels at lower costs
• Global solutions and long-term thinking: How Continuant acts as a communications cornerstone

Resources

• Unified Communications: What Is It?
• Are You Stuck in an IT Bottleneck? Three Reasons to Outsource IT
• How to Add Value to Your Business: Selecting a Managed Services Provider
• The Bridge to Unified Communications
• When They Tell You the End is Near: How you Can Save the Life of Your Avaya Systems