Defining the Segments of Business Communications
This Industry Buzz podcast is a follow-up to Phil Edholm's recent article, Business Communications in the Digital Transformation Age, a discussion of a structured view of the elements of Business Communications (BC). As the basis of the discussion, a model has been put forward that there are three key definable segmentations of the BC market: Individual Communications, Customer Communications, and Applications Communications.
Jim Burton moderates the discussion, with Experts Phil Edholm, Marty Parker and Dr. Joseph Williams.
Also referenced in the podcast is Marty Parker's recent article on NoJitter, Surfing the Wave of Communications-Enabled Applications.