Dell empowers companies of all sizes to leverage scalable, affordable and simple-to-use unified communications and collaboration(UC&C)solutions to increase user productivity, enable greater IT efficiency and accelerate time to market. With a focus on Microsoft Lync®, Exchange and SharePoint applications, Dell addresses each organization’s unique communications challenges with consulting services and optimized software, server, storage, networking and end-point solutions for on-premises, cloud and hybrid environments.

We help IT to plan, deploy, automate, monitor and manage UC&C environments using tools for cloud and information management, migration, performance monitoring, mobile workforce management, security, governance and data protection.

Targeted solutions, such as Unified Communications Command Suite (UCCS), help you deliver a better user experience and get the most out of your UC&C investment.  UCCS  delivers deep insight into unified communications usage, adoption and  productivity with comprehensive reporting and analytics as well as system performance and availability diagnostics. With these insights, organizations can act to increase the  ROI on their Lync investment by monitoring and comparing usage, adoption and chargebacks of features like instant messaging, file transfers, audio and visual conferencing, voice over IP (VOIP) and online meeting sessions to other costly communication systems, such a web- and teleconferencing solutions.

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Jon Arnold
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We are coming to the end of a year where there are more questions than answers in the UC space. Why are any and ALL of these things happening now? What is UC becoming,...
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Robbie Pleasant
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The new UC Command Suite helps to provide a flexible, cross-platform management approach to UC, by providing analytics and diagnostics in an easy to comprehend manner,...
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Art Rosenberg
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The open nature of Lync presents a challenge to IT organizations who aren't trained to handle end-to-end telecommunications issues. Microsoft solves this challenge...
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Joseph Williams
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This month I had lunch with Bill Haskins, UC senior analyst and partner with Wainhouse Research. We spoke about a great many things, but one particularly interesting...
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