Dialpad

https://www.dialpad.com/

Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world's most innovative companies use our platform.

Gartner 2019 Magic Quadrant for UCaaS, Worldwide: Redefining the Industry from the Bottom Up

Marty Parker

09/12/2019 - 13:58

The 2019 UCaaS MQ shows very clearly that the voice telephony marketplace is being almost totally redefined from the bottom up by the producers of cloud-based UCaaS...

Tags

All Tags:

UCaaS, Hybrid Cloud, 2019 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS MQ)

Pondering 2018: Transitions in the Customer Interaction Management Space Part 2

Nicolas De Kouchkovsky

01/29/2019 - 15:40

Let’s continue our tour of the 2018 market transitions. After covering business communications in part one, I want to discuss customer service.

Tags

All Tags:

Unified Communication, Contact Centers, customer service, customer experience (CX), Artificial Intelligence (AI)

Drucker on Collaboration

Dave Michels

06/28/2018 - 15:53

Peter Drucker was a management consultant, educator, and author. His writings contributed to the philosophical and practical foundations of modern business. Below are...

Tags

All Tags:

Unified Communication, Mobility, Team Collaboration

Dialpad Offers Free Business Phone Systems to Small Businesses

Robbie Pleasant

12/07/2017 - 11:10

Dialpad has announced the release of a new service, intended to help small businesses and remote workers by eliminating their monthly phone bills.

Tags

All Tags:

UC Implications from Dialpad's New Study about Anywhere Workers

Jon Arnold

08/28/2016 - 14:30

Dialpad recently published a study titled "2016 Report on Business Communications in the Era of the Anywhere Worker." The report is a good example of reading the tea...