Dialpad

https://www.dialpad.com/

Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world's most innovative companies use our platform.

Business Communication Vendors to the Rescue in the Age of Coronavirus

Blair Pleasant

05/28/2020 - 08:32

As a response to the coronavirus or COVID-19, the “new normal” is remote work, or work from home (WFH). With recommendations to enforce “social distancing,” many...

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Team Collaboration, Unified Communication, Audio & Video Conferencing, Collaboration Suites, Coronavirus, COVID-19, work from home (WFH)

TalkingHeadz Podcast: Craig Walker of Dialpad

Dave Michels

03/10/2020 - 08:39

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Unified Communication, Phones, Headsets & Hardware, Telephony (VoIP, AA, IVR), Craig Walker, Dialpad

Gartner 2019 Magic Quadrant for UCaaS, Worldwide: Redefining the Industry from the Bottom Up

By -

09/12/2019 - 13:58

The 2019 UCaaS MQ shows very clearly that the voice telephony marketplace is being almost totally redefined from the bottom up by the producers of cloud-based UCaaS...

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UCaaS, Hybrid Cloud, 2019 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS MQ)

Pondering 2018: Transitions in the Customer Interaction Management Space Part 2

Nicolas De Kouchkovsky

01/29/2019 - 15:40

Let’s continue our tour of the 2018 market transitions. After covering business communications in part one, I want to discuss customer service.

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Unified Communication, Contact Centers, customer service, customer experience (CX), Artificial Intelligence (AI)

Drucker on Collaboration

Dave Michels

06/28/2018 - 15:53

Peter Drucker was a management consultant, educator, and author. His writings contributed to the philosophical and practical foundations of modern business. Below are...

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Unified Communication, Mobility, Team Collaboration

Dialpad Offers Free Business Phone Systems to Small Businesses

Robbie Pleasant

12/07/2017 - 11:10

Dialpad has announced the release of a new service, intended to help small businesses and remote workers by eliminating their monthly phone bills.

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UC Implications from Dialpad's New Study about Anywhere Workers

Jon Arnold

08/28/2016 - 14:30

Dialpad recently published a study titled "2016 Report on Business Communications in the Era of the Anywhere Worker." The report is a good example of reading the tea...