Edify Labs, Inc.

Edify Labs, Inc. is a global communications platform with the goal of strengthening connections with customers and across teams. Edify is co-founded by Cameron Weeks and Bracken Fields, who created their first VoIP company in 2007, and grew it into a global customer service platform. They have been working on contact center solutions together ever since.

Their mission to fix contact center communications was not yet complete, so they started from the ground-up with a platform of their own. Edify is the culmination of over 12 years of work together and is the newest innovator in cloud-based customer experience solutions. At Edify, we value Empowerment, Education, Innovation, Leadership and Community.

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Blair Pleasant
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At Customer Contact Week in Las Vegas, Edify announced general availability of its cloud-native platform called Edify Huddle, which brings together CCaaS, UCaaS, and...

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By
Blair Pleasant
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Experience was the theme at this year’s Enterprise Connect. It was all about experience – including Customer Experience (CX), User Experience (UX),...
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