Glance Networks

https://ww2.glance.net/

At Glance we believe that digital engagements should have the same human element as a face-to-face, in-person interaction. That’s why we developed the Glance Visual Engagement Platform.

Glance is one of the world’s simplest, most reliable, and secure solutions that empowers enterprises to see, show, and share anything with digitally connected customers.

In the call center, Glance allows your agents to see the screen of the connected customer, immediately understand their challenge, and guide them to a speedy resolution.

Trainers can see the screen of the customer and guide them through a digital training curriculum.

Sales teams can launch sharing sessions, present and demo, and close business in an elegant, frictionless sales motion automatically logged in their CRM.

Advisors can conduct digital consultations that rival in-person, face-to-face meetings.

By
Blair Pleasant
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There’s never a dull moment in the contact center world, and the past couple of months have been no exception. Here’s a quick review of some of the recent news, from...
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By
Blair Pleasant
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As business users and consumers become more comfortable with video for meetings, yoga classes, religious services, and of course, virtual happy hours, visual...
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By
Blair Pleasant
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At its recent analyst conference, Glance Networks provided updates of its video engagement platform aimed at improving the customer experience and helping businesses...
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