Google: Friend or Foe?

By Phil Edholm
8 Aug 2018

In this Industry Buzz podcast, the BCStrategies Experts discuss Google in the enterprise. Topics include the recent Google Cloud Next '18 conference and announcements coming out of it, specifically regarding what Google is doing in the contact center with machine learning and AI, and with Google Voice. 

Phil Edhom moderates the discussion, with Experts Blair Pleasant, Sara Uzel, Michael Finneran, Peter Bernstein and Dave Smith.

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