InterCall is the largest conferencing service provider in the world. Along with a team of over 500 meeting consultants, we employ more than 1500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. We serve over 400,000 individual conference leaders in more than 40,000 organizations around the globe with our range of audio, web and video conferencing services. 

Our strong U.S. presence, which includes five call centers and 26 sales offices, is bolstered by a global reach extending to Canada, Latin America, the United Kingdom, France, Germany, Australia, New Zealand, Hong Kong, Singapore, Japan and India. With more than 140,000 conferencing ports available globally, InterCall can handle the largest conference calls in the industry.  

InterCall is a division of West Corporation. West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies, organizations and government agencies. West helps its clients communicate effectively, maximize the value of their customer relationships and drive greater profitability from every interaction.

The company’s integrated suite of customized solutions includes customer acquisition, customer care, automated voice services, emergency communications, conferencing, and accounts receivables management services. Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of 37,000 employees based in North America, Europe and Asia. For more information on West Corporation, please visit

Blair Pleasant

Voice communications is still critical, even in a social world, and social business tools need to be supplemented by and integrated with UC and voice communication...