Mitel delivers the full value of IP Communications through networked business solutions that help customers achieve success through business process integration, enhanced employee productivity, increased customer loyalty and helping to generate new revenue streams.

We design, market and sell communications solutions to enterprises and organizations ranging from large multi-nationals to small businesses. Our portfolio of applications, call processing solutions and intuitive desktop devices are highly scalable, secure, easily managed and optimized to meet the complete communications needs of our customers. 

We deliver IP Communications solutions that provide business benefits to our customers with a focus on the user experience, ensuring that our solutions are easy to deploy, manage and use. Our customers enjoy solutions that are scalable, flexible, secure and aligned with their business systems architectures, whether distributed or centralized.

Our IP platforms are designed to act as both pure IP-based communications solutions and as gateways that facilitate interoperability with a customer’s existing voice infrastructure and legacy devices regardless of manufacturer. In the migration of our existing customer base from legacy telephony systems to IP-based systems, we have experienced significant growth in the sales of IP Communications solutions. We have also been successful in converting our competitors’ legacy installed base to IP-based systems as well as deploying our systems in “greenfield” opportunities.

Leveraging over 30 years of expertise in deploying enterprise communications, we are now an IP Communications product company that focuses on differentiating itself from competitors through the creation and deployment of customer specific vertical and horizontal applications. By providing the necessary tools and interfaces, we are able to deeply integrate enterprise communications into business processes creating new efficiency and productivity benefits. Our mission is to deliver highly intuitive, sophisticated, yet simple to use, solutions that not only match the needs of a modern business but reflect the specific needs of the end user.

Approximately 20 million users in over 90 countries today enjoy the experience of a Mitel communications environment. Our IP Communications environment is growing by over one million ports annually. Mitel is recognized as a major player in the deployment of IP Communications solutions.

For more information, visit Mitel.

By
Blair Pleasant
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Please join us on Tuesday, June 29, at 2:00 PM Eastern Standard Time. We’ll be discussing the changing role of the channel in today’s market and what partners need to be...
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BCStrategies
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Furthers Mitel’s ability to support each customers’ unique communications needs as demand for cloud accelerates and focus on customer experience increase
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BCStrategies
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New enhancements to increase personalization and better serve customers through digitally enabled, AI-powered contact center.
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Blair Pleasant
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At Mitel’s virtual Analyst and Consultant Summit, I spoke with Mitel CMO David Silke about the company’s strategy, its path forward, and its focus on partner and customer relationships.

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Blair Pleasant
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As a response to the coronavirus or COVID-19, the “new normal” is remote work, or work from home (WFH). With recommendations to enforce “social distancing,” many...
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Dave Michels
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In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Tom Brannen
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CPaaS (Communications Platform as a Service) is one of the most powerful tools I have seen in my 25 years in the industry. As an industry, we have seen it evolve from...
Tom Brannen
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Nicolas De Kouchkovsky
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Avaya recently inked a strategic alliance with Unified Communications as a Service (UCaaS) provider RingCentral for UC. Its likely refocus on contact centers made me...
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Blair Pleasant
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Mitel provided an update on its products and strategy at its annual analyst and consultant summit in Dallas
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Phil Edholm
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I had the opportunity to sit down with John Proctor, CEO of Martello Technologies, to discuss how Martello has been partnered with Mitel for over a decade to deliver...
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Jon Arnold
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It’s not about the technology – it’s about the cloud transformation
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Marty Parker
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The 2019 UCaaS MQ shows very clearly that the voice telephony marketplace is being almost totally redefined from the bottom up by the producers of cloud-based UCaaS...
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