Mitel delivers the full value of IP Communications through networked business solutions that help customers achieve success through business process integration, enhanced employee productivity, increased customer loyalty and helping to generate new revenue streams.

We design, market and sell communications solutions to enterprises and organizations ranging from large multi-nationals to small businesses. Our portfolio of applications, call processing solutions and intuitive desktop devices are highly scalable, secure, easily managed and optimized to meet the complete communications needs of our customers. 

We deliver IP Communications solutions that provide business benefits to our customers with a focus on the user experience, ensuring that our solutions are easy to deploy, manage and use. Our customers enjoy solutions that are scalable, flexible, secure and aligned with their business systems architectures, whether distributed or centralized.

Our IP platforms are designed to act as both pure IP-based communications solutions and as gateways that facilitate interoperability with a customer’s existing voice infrastructure and legacy devices regardless of manufacturer. In the migration of our existing customer base from legacy telephony systems to IP-based systems, we have experienced significant growth in the sales of IP Communications solutions. We have also been successful in converting our competitors’ legacy installed base to IP-based systems as well as deploying our systems in “greenfield” opportunities.

Leveraging over 30 years of expertise in deploying enterprise communications, we are now an IP Communications product company that focuses on differentiating itself from competitors through the creation and deployment of customer specific vertical and horizontal applications. By providing the necessary tools and interfaces, we are able to deeply integrate enterprise communications into business processes creating new efficiency and productivity benefits. Our mission is to deliver highly intuitive, sophisticated, yet simple to use, solutions that not only match the needs of a modern business but reflect the specific needs of the end user.

Approximately 20 million users in over 90 countries today enjoy the experience of a Mitel communications environment. Our IP Communications environment is growing by over one million ports annually. Mitel is recognized as a major player in the deployment of IP Communications solutions.

For more information, visit Mitel.

By
Marty Parker
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The UCStrategies team examines Gartner's Magic Quadrant for Unified Communications for 2011. The discussion is moderated by ...

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Robbie Pleasant
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At VMworld 2011, Mitel and VMware revealed their integration of Mitel's virtualized Unified Communicator Advanced client software with VMware View 5, which allows the...
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Blair Pleasant
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Jim Davies, Mitel CTO, speaks with Blair Pleasant at the Mitel Partner Conference in Hollywood, FL.

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Blair Pleasant
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Tim Kostyniuk, Vice President of Product Management and Solutions Marketing, Mitel, talks with UCStrategies' Blair Pleasant about Mitel's new product announcements.

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Blair Pleasant
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Voice communications is still critical, even in a social world, and social business tools need to be supplemented by and integrated with UC and voice communication...
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Robbie Pleasant
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Mitel introduced its new Mitel Freedom architecture, a single software stream that provides businesses looking to integrate a voice solution with a variety of...
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Jim Burton
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In this Industry Buzz podcast, the UCStrategies experts review Mitel's announcements: new "Freedom" architecture, and extended capabilities in the cloud, virtualization, and mobility. The UC...

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Marty Parker
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In this Industry Buzz podcast, the UCStrategies Experts discuss interoperation and interoperability in unified communications. This was the topic at two recent industry shows in which UCStrategies...

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Jim Burton
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In this Industry Buzz podcast, the UCStrategies Experts discuss the evolution of endpoints. The expert panel includes Jim Burton,...

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