Mitel delivers the full value of IP Communications through networked business solutions that help customers achieve success through business process integration, enhanced employee productivity, increased customer loyalty and helping to generate new revenue streams.

We design, market and sell communications solutions to enterprises and organizations ranging from large multi-nationals to small businesses. Our portfolio of applications, call processing solutions and intuitive desktop devices are highly scalable, secure, easily managed and optimized to meet the complete communications needs of our customers. 

We deliver IP Communications solutions that provide business benefits to our customers with a focus on the user experience, ensuring that our solutions are easy to deploy, manage and use. Our customers enjoy solutions that are scalable, flexible, secure and aligned with their business systems architectures, whether distributed or centralized.

Our IP platforms are designed to act as both pure IP-based communications solutions and as gateways that facilitate interoperability with a customer’s existing voice infrastructure and legacy devices regardless of manufacturer. In the migration of our existing customer base from legacy telephony systems to IP-based systems, we have experienced significant growth in the sales of IP Communications solutions. We have also been successful in converting our competitors’ legacy installed base to IP-based systems as well as deploying our systems in “greenfield” opportunities.

Leveraging over 30 years of expertise in deploying enterprise communications, we are now an IP Communications product company that focuses on differentiating itself from competitors through the creation and deployment of customer specific vertical and horizontal applications. By providing the necessary tools and interfaces, we are able to deeply integrate enterprise communications into business processes creating new efficiency and productivity benefits. Our mission is to deliver highly intuitive, sophisticated, yet simple to use, solutions that not only match the needs of a modern business but reflect the specific needs of the end user.

Approximately 20 million users in over 90 countries today enjoy the experience of a Mitel communications environment. Our IP Communications environment is growing by over one million ports annually. Mitel is recognized as a major player in the deployment of IP Communications solutions.

For more information, visit Mitel.

By
Blair Pleasant
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BCStrategies analysts and consultants have the opportunity to hear from and learn about many, many vendors. This week's podcast takes a look at some of the smaller, newer, or lesser known...

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There are as many top reasons to choose a cloud UC solution as there are chief executives. Here’s what enterprises say is the number one reason they choose unified communications in the cloud. Why...

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Learn how to understand the digital imperative, design a digital workspace, deliver a superior digital customer experience, and all things digital transformation related with this e-book.

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Mitel-commissioned Tolly report that analyzes MiCloud Connect's feature set, that includes call management, collaboration, and cost, as it compares to similar offerings from 8x8, Inc. and...

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Getting tired of trying to stitch together a legacy phone system with your evolving business requirements? Ditch the love-hate relationship you share with your current phone system and move to the...

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This whitepaper explores the impact millenials in tech have on communications-related needs and decisions, and examines the expectations of today’s IT professionals around cloud communications and...

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Understanding the factors that are driving many businesses to move their communications to the cloud will help you determine if a cloud communications solution is right for you. This e-book is...

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Cloud communications have fundamentally changed the IT landscape. This whitepaper answers why some IT pros have embraced the cloud, why some are migrating to it over time, and why others are...

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Learn to collabroate more effectively, increase business innovation, deliver better customer service, and drive more business revenue with this cloud communications e-book.

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This  infographic highlights some of the challenges in unifed communications, collaboration and contact center technology  your business may be facing and some of the questions you should ask so...

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In this Industry Buzz podcast, the BCStrategies Experts discuss the Gartner Magic Quadrant for Unified Communications. Marty Parker moderates the discussion, with Experts Dave Stein, Phil Edholm,...

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That one word – mature – sums up this year’s Gartner Magic Quadrant for Unified Communications (UCMQ), for on-premises solutions. Some form of the word “mature” shows up...
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