Nectar Diagnostics Provides Real-Time Support for Microsoft Teams Direct Routing
Nectar Services Corp., the leader in the development and deployment of proactive unified communications network monitoring and performance management software for the voice, video and collaboration market, today at Microsoft Ignite announced Nectar Diagnostics for Teams Direct Routing, providing IT administrators complete visibility into critical factors that impact the health of the communications network and ultimately end-user experiences. The solution offers advanced support for Microsoft Phone System Direct Routing associated with Microsoft Teams, and is Nectar’s first step in a comprehensive Microsoft Teams support strategy to be expanded in the coming months.
As more organizations move to cloud-based collaboration and telephony platforms, like Microsoft Teams, Nectar helps IT professionals support and troubleshoot common carrier handoff and SIP signaling errors between the carrier and the SBCs they manage, as well as gives service providers confidence that hosted Direct Routing services are functioning and healthy. Nectar Diagnostics not only saves time by allowing IT support to quickly identify the issue, but it also provides clear evidence of any signaling issues that may contribute to quality or call delivery issues.
Utilizing both API access and optional packet analyzer technology to fill in manufacturer “blind spots,” Nectar Diagnostics creates real-time, complete call troubleshooting records for every session, regardless of platform or client type. Further, it collects actual session metadata relating to packet loss, jitter, delay, echo, MOS and other key metrics. This advanced collection method differentiates Nectar Diagnostics from other platforms that rely only on synthetic or traceroute data to estimate session health rather than measure actual session health.
“Nectar’s long-standing leadership in this advanced troubleshooting area has enabled powerful and timely data across a variety of collaboration and call-control platforms. Our support of Microsoft Teams Direct Routing is a natural extension of these capabilities and addresses the critical needs of enterprises and service providers globally as they support cloud initiatives,” said Joe Fuccillo, chief technology officer at Nectar. “Many organizations that have committed to Microsoft’s platforms for collaboration and meetings have been considering adoption of Microsoft Teams, but a lack of visibility into the health of telephony calls has concerned many of our clients. We’re thrilled to announce this capability and our efforts to help enable a shift to the cloud.”
To learn more about Nectar Diagnostics, visit the Nectar Booth #2445 at Microsoft Ignite, November 4-8, 2019, in Orlando, Fla.
Tags
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- 8x8 (13) Apply 8x8 filter
- Alcatel-Lucent Enterprise (2) Apply Alcatel-Lucent Enterprise filter
- AT&T (1) Apply AT&T filter
- Avaya (11) Apply Avaya filter
- Cisco (16) Apply Cisco filter
- Five9 (12) Apply Five9 filter
- Fuze (14) Apply Fuze filter
- Genesys (9) Apply Genesys filter
- IBM (2) Apply IBM filter
- Jabra (3) Apply Jabra filter
- Logitech (1) Apply Logitech filter
- Lumen (1) Apply Lumen filter
- Masergy (1) Apply Masergy filter
- Microsoft (27) Apply Microsoft filter
- Mitel (3) Apply Mitel filter
- NEC (1) Apply NEC filter
- Nectar (3) Apply Nectar filter
- RingCentral (23) Apply RingCentral filter
- Slack (1) Apply Slack filter
- Tata Communications (1) Apply Tata Communications filter
- Unify (3) Apply Unify filter
- Vonage Business (13) Apply Vonage Business filter
- Yealink (1) Apply Yealink filter
- Zoom (4) Apply Zoom filter
- Aspect (1) Apply Aspect filter
- BT (1) Apply BT filter
- CallTower (1) Apply CallTower filter
- Empirix (2) Apply Empirix filter
- Enghouse Interactive (1) Apply Enghouse Interactive filter
- Inference Solutions (1) Apply Inference Solutions filter
- IntelePeer (5) Apply IntelePeer filter
- Lifesize (1) Apply Lifesize filter
- Lightware (1) Apply Lightware filter
- Mavenir (3) Apply Mavenir filter
- Netfortris (4) Apply Netfortris filter
- NetSapiens (2) Apply NetSapiens filter
- Nureva (4) Apply Nureva filter
- NUWAVE (2) Apply NUWAVE filter
- Orange (1) Apply Orange filter
- ScanSource (1) Apply ScanSource filter
- SIPPIO (2) Apply SIPPIO filter
- Snom (1) Apply Snom filter
- Star2Star (1) Apply Star2Star filter
- StarLeaf (2) Apply StarLeaf filter
- Verint (3) Apply Verint filter
- VOSS (8) Apply VOSS filter
- Voxbone (1) Apply Voxbone filter
- Bandwidth (4) Apply Bandwidth filter
- Calabrio (2) Apply Calabrio filter
- Consilium Software (12) Apply Consilium Software filter
- EZuce (1) Apply EZuce filter
- Highfive (1) Apply Highfive filter
- Logmein (2) Apply Logmein filter
- Ooma (6) Apply Ooma filter
- Stack8 (1) Apply Stack8 filter
- UJET (5) Apply UJET filter
- Voximplant (1) Apply Voximplant filter
CONTENT TYPE
- BC Expert Insights Market (43) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (42) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (15) Apply BC Expert Insights Planning filter
- BC Expert Insights Solution (12) Apply BC Expert Insights Solution filter
- BC Expert Insights Vendor (80) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (145) Apply BC Expert Insights Vendor Solution filter
- BC Expert Roundtable (133) Apply BC Expert Roundtable filter
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (38) Apply Best Practice filter
- Buyer Guide (14) Apply Buyer Guide filter
- Case Study (29) Apply Case Study filter
- Executive Interview (145) Apply Executive Interview filter
- Expert Roundtable (450) Apply Expert Roundtable filter
- Guest Contributions (35) Apply Guest Contributions filter
- Multimedia (38) Apply Multimedia filter
- News Analysis (2081) Apply News Analysis filter
- Newsfeed Article (1303) Apply Newsfeed Article filter
- Newsfeed Article (1) Apply Newsfeed Article filter
- Thought Leadership (21) Apply Thought Leadership filter
- Vendor Collateral (211) Apply Vendor Collateral filter
- Vendor Resource Best Practices (24) Apply Vendor Resource Best Practices filter
- Vendor Resource Buyers Guides (2) Apply Vendor Resource Buyers Guides filter
- Vendor Resource Multimedia Content (4) Apply Vendor Resource Multimedia Content filter
- Vendor Resource White Paper (4) Apply Vendor Resource White Paper filter
- Webinar (13) Apply Webinar filter
- Webinars (7) Apply Webinars filter
- White Paper (64) Apply White Paper filter
MORE FILTERS
INDUSTRY
- Banking And Investment (0)
- Education (0)
- Energy And Utilities (0)
- Finance (10) Apply Finance filter
- Government (0)
- Healthcare (0)
- Hospitality (0)
- Insurance (0)
- Manufacturing (0)
- Media/Publishing (0)
- None (0)
- Professional Services (1) Apply Professional Services filter
- Retail & Distribution (3) Apply Retail & Distribution filter
- Technology (28) Apply Technology filter
- Transportation (0)
Comments
There are currently no comments on this article.
You must be a registered user to make comments