NewVoiceMedia is a leading global provider of cloud contact center and inside sales technology that helps businesses have more successful conversations. Our award-winning customer contact platform helps organizations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, we ensure complete flexibility, scalability and reliability.