The Omnichannel Customer Engagement Playbook

23 Jul 2018

Customer journeys take place on multiple communication channels, including IVR, email, social media, web chat, text, and mobile apps. Customers expect omnichannel engagement to deliver connected experiences. Learn what it takes to accomplish omnichannel engagement.


There are currently no comments on this article.

You must be a registered user to make comments

Add new comment

Your name:

Related Vendors