Okta's recently-released "Security Business Agility" report shows that around two-thirds of the surveyed companies expect a data breach within the year, unless their...
Genesys has made a major acquisition with the purchase of Interactive Intelligence Group Inc. Given Genesys' own focus on omnichannel solutions for customer experience...
Microsoft acquired the virtual assistant (VA) startup Genee. With this acquisition, Microsoft will be able to enhance its own VA programs by integrating the Genee...
Games engage the players, get them involved and invested in what they're doing - if only there were some way to utilize that kind of engagement in a business environment...
BroadSoft has a new acquisition, with the purchase of Intellinote. Based in Virginia, Intellinote provides a team communication and collaboration software application,...
NICE has just made an acquisition that is, well, very nice indeed, with the purchase of inContact. With this purchase, NICE can enhance its solutions with the cloud...
Plantronics has released a new version for its software subscription service, Plantronics Manager Pro. This new version, v3.8 and Asset Analysis suite, is designed to...
Mitel has a new series of solutions for businesses and service providers, made to provide mobile users with communication, collaboration, and contact center capabilities.
Video allows for a more natural remote communication experience. It's more effective than just voice calls, email, or text messages, and virtually every computer is...
AT&T has just released a new solution designed to help make businesses more productive and mobile. The new solution, AT&T Collaborate, provides cloud-based...
Alcatel-Lucent Enterprise (ALE) has a new head of its Communications Business Division, and he's bringing a new strategy with him. Matthieu Destot has been appointed as...
Avaya has just announced a new separate subsidiary called Zang, offering a cloud enabled platform and cloud enabled platform as a service. Unveiled at Enterprise Connect...
