Sara Uzel

President

Technology Trends Group Inc.

http://www.ttg-IT.com

[email protected]

 

Ms. Uzel is a leading communication consultant from Washington, DC. She founded TTG in 1997 to provide technical consulting and project management to organizations. TTG provides professional advice and services to industry executives related to technology decisions. Her ability to produce a comprehensive cost analysis understanding for her clients has helped build the expertise of Total Cost of Ownership (TCO) models.

Ms. Uzel has a team of over fifteen Consultants and Subject Matter Experts (SMEs) who provide design, procurement, and project management expertise in Call/Contact Center technologies, Cable Plant, Voice over IP and UC migrations, and Telecom Expense Management (TEM).

She is a member of The Society Communications Technology Consultants and serves on the Executive Board as Vice President. Ms. Uzel’s clients include Federal and State municipalities, Law Firms, Museums, Associations, Non-Profits, and Insurance companies. She has consulted on projects ranging from VoIP; video; unified communications; hosted solutions; and Distributed Antenna Systems (DAS).

By
Sara Uzel
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In my view, the more valuable approach is to assess the impact on ROI of new functions and capabilities on productivity, customer satisfaction, and operational cost...

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By
Sara Uzel
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A “Customer Contact Strategy” incorporates every aspect of the customer relationship with the business. Understanding customer preferences is part of that strategy...

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