Stephen Leaden

President

Leaden Associates, Inc.

http://www.leaden.com

[email protected]

 

Stephen Leaden is President of Leaden Associates, Inc., an independent Telecommunications and IT consulting firm in business 19 years, providing specialized support in telecommunications technologies and ROI strategies. Enterprises in the health care, education, manufacturing, financial services, publishing and government market segments have relied on Leaden Associates for Voice over IP/Unified Communications consulting and telecommunications expense management/telecom auditing. Clients are both national and internationally based. Stephen Leaden has been in the Telecommunications field for more than 25 years. 

Leaden Associates focuses as an extension of IT staff to facilitate the design, procurement, project implementation, and outsourcing for converged voice and data solutions. During their engagement, Leaden Associates proactively adds value via ROI strategies integrated into the projects they serve on. 

Leaden Associates has focused on Voice over IP and Unified Communications and key market trends in these areas – the firm has performed Strategic Planning, Needs Assessments, Procurements, and Project Management of national and international VoIP/UC projects, which has included converged Wide Area Networks carrying IP voice, video, and data. Leaden Associates has employed best practices for VoIP/UC deployments including Quality of Service/QoS, voice and video prioritization, change control, network management tools, and a depth of knowledge of all touch points affecting VoIP. 

Mr. Leaden has spoken at national and International conferences on VoIP and is a frequent speaker for VoiceCon, Information Week, the Voice Report, and other conferences. Mr. Leaden has written papers on VoIP and UC strategies, troubleshooting and security, and has been quoted in national industry publications including BCR Magazine, NoJitter, Computer World, Information Week, VoIP News, and the Washington Post among others. Mr. Leaden is a principal with TelecomUCTraining.com, a successor to BCR Training which provides expert independent Telecom training – he teaches courses on Cost Control of Wired and Wireless Networks, Best Practices and Optimizing Enterprise Networks.  He is past president and member of the Society of Telecommunications Consultants, a national telecommunications association that requires objectivity and professionalism as a prerequisite for membership. 

By
Jim Burton
-

In this Industry Buzz podcast, the BCStrategies Experts reflect on 2018. Jim Burton moderates the conversation, with Experts Peter Bernstein, Marty Parker, Phil Edholm, Michael Finneran, Joseph...

Tags
By
Jon Arnold
-

In this Industry Buzz podcast, Jon Arnold moderates a conversation with the BCStrategies Experts about the recent Vonage industry analyst event in Scottsdale, Ariz. Participants include Dave...

Tags
By
Phil Edholm
-

In this Industry Buzz podcast, the BCStrategies Experts discuss trends in Business Process Communications, and in particular, what is changing.

Tags
By
Stephen Leaden
-
Cloud-based Unified Communications models are now making the financial evaluation process less complex, as models used for cloud do not carry the same detailed bill of...
Tags
By
Blair Pleasant
-

In this Industry Buzz podcast, the BCStrategies Experts discuss how companies choose the right vendor or partner to work with for unified communications and collaboration solutions. Blair Pleasant...

Tags
By
Blair Pleasant
-

In this Industry Buzz podcast, the BCStrategies Experts discuss business communication: what it is, how it differs from UC and why businesses should be looking beyond UC.

Blair Pleasant...

Tags
By
Jim Burton
-

In this Industry Buzz podcast, the BC Experts from BCStrategies review Enterprise Connect 2018, held March 12-15 in Orlando. Jim Burton moderates the conversation, with Blair Pleasant, Michael...

Tags
By
Jim Burton
-

In this Industry Buzz Podcast, Jim Burton leads a discussion previewing BCStrategies' participation at the upcoming Enterprise Connect 2018. Twelve BCStrategies experts are participants in 20...

Tags
By
Blair Pleasant
-

In this Industry Buzz Podcast, Blair Pleasant leads the discussion about Cloud, with BCStrategies Experts Dave Stein, Melissa Swartz, Sara Uzel, Marty Parker, JR Simmons, Dr. Joseph Williams, ...

Tags
By
Blair Pleasant
-

In this Industry Buzz podcast, Blair Pleasant leads a discussion about Avaya Engage 2018, with Experts Dave Michels, Dr. Joseph Williams, Sara Uzel, Marty Parker, JR Simmons, Phil Edholm, Jon...

Tags
By
Blair Pleasant
-

In this Industry Buzz podcast the BCStrategies Experts discuss mergers and acquisitions; what to look for in upcoming M&A activity in the business communications space; and the notable and...

Tags
By
Blair Pleasant
-

In this Industry Buzz podcast the BCStrategies Experts look back at the hot topics, issues and trends of 2017 in the unified communications and collaboration space. Blair Pleasant moderates the...

Tags