Stephen Leaden

President

Leaden Associates, Inc.

http://www.leaden.com

[email protected]

 

Stephen Leaden is President of Leaden Associates, Inc., an independent Telecommunications and IT consulting firm in business 19 years, providing specialized support in telecommunications technologies and ROI strategies. Enterprises in the health care, education, manufacturing, financial services, publishing and government market segments have relied on Leaden Associates for Voice over IP/Unified Communications consulting and telecommunications expense management/telecom auditing. Clients are both national and internationally based. Stephen Leaden has been in the Telecommunications field for more than 25 years. 

Leaden Associates focuses as an extension of IT staff to facilitate the design, procurement, project implementation, and outsourcing for converged voice and data solutions. During their engagement, Leaden Associates proactively adds value via ROI strategies integrated into the projects they serve on. 

Leaden Associates has focused on Voice over IP and Unified Communications and key market trends in these areas – the firm has performed Strategic Planning, Needs Assessments, Procurements, and Project Management of national and international VoIP/UC projects, which has included converged Wide Area Networks carrying IP voice, video, and data. Leaden Associates has employed best practices for VoIP/UC deployments including Quality of Service/QoS, voice and video prioritization, change control, network management tools, and a depth of knowledge of all touch points affecting VoIP. 

Mr. Leaden has spoken at national and International conferences on VoIP and is a frequent speaker for VoiceCon, Information Week, the Voice Report, and other conferences. Mr. Leaden has written papers on VoIP and UC strategies, troubleshooting and security, and has been quoted in national industry publications including BCR Magazine, NoJitter, Computer World, Information Week, VoIP News, and the Washington Post among others. Mr. Leaden is a principal with TelecomUCTraining.com, a successor to BCR Training which provides expert independent Telecom training – he teaches courses on Cost Control of Wired and Wireless Networks, Best Practices and Optimizing Enterprise Networks.  He is past president and member of the Society of Telecommunications Consultants, a national telecommunications association that requires objectivity and professionalism as a prerequisite for membership. 

By
Stephen Leaden
-
The recent UCStrategies podcast published on August 27, 2013, focused on the Gartner Magic Quadrant for UC, and it is clear that the focus is more about the manufacturer...
Tags
By
Stephen Leaden
-
Ahhh the good old days - TDM consistently worked well, executive management came to expect a 99.999% model (always on but 5 minutes per year), bugs and bug fixes were...
Tags
By
Stephen Leaden
-
Several articles have appeared recently with respect to Unified Communications and Collaboration and the fact that effectively the "PBX is Dead." So what does all this...
Tags
By
Stephen Leaden
-
The cloud is a force that is not only disruptive, but also gaining momentum either with interest or deployment in 2012 and beyond. There are many providers entering the...
Tags
By
Stephen Leaden
-

In this Industry Buzz podcast moderated by Steve Leaden, the UCStrategies Experts discuss the Cloud from a VAR and channel perspective. The...

Tags
By
Stephen Leaden
-
BIG news - Microsoft bought Skype for $8.5 billion. This one, however, is significant and, in my opinion, a power play by Microsoft to prevent Google from further...
Tags