Tom Brannen
 

Tom is an independent industry analyst, focused on the technologies that drive Human Convergence, that is solutions that connect workgroups, teams, and customers to improve business relationships and outcomes.

Areas of expertise include Unified Communications, Contact Center, Team Collaboration, IoT, CPaaS/Workflow Tools, Mobile Communications, SD-WAN, and more.

With 25 years of experience as an independent consultant, Tom brings his “in the trenches” experience to evaluating industry trends and identifying emerging technologies that address real business problems. His experience is very diverse, including technologies across the communications technology spectrum, working with organizations of all sizes, including global and Fortune 100 clients.

Tom holds a BBA in Management Information Systems from the University of Georgia.

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Kevin Kieller
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In this Industry Buzz podcast, the BCStrategies Experts share their impressions following Microsoft Ignite, Microsoft's annual gathering of tech leaders and practitioners...

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Joseph Williams
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In this Industry Buzz podcast the Experts think back to 2016...when Mitel tried to acquire Polycom, Microsoft was doubling down on Skype for Business, UCaaS and CPaaS were newly familiar acronyms...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss the recent Cisco virtual WebexOne event and the many announcements Cisco made at the event. Blair Pleasant moderates the...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss the future of conferences. Assuming that in-person conferences start up again sometime in 2021, what can we expect these events to...

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Tom Brannen
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Sounding your best in a web meeting is crucial. In this video, I talk about two devices I use to make sure I can always be heard loud and clear.
Tom Brannen
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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts take a look into the future and answer the question, "what do we think the post COVID-19 world will look like?" Blair Pleasant moderates the...

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Jim Burton
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In this Industry Buzz podcast hosted by Jim Burton, the BCStrategies Experts preview what they expect to see in 2020. BC Experts in the discussion include Marty Parker, Joseph Williams, Phil...

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Jim Burton
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In this Industry Buzz podcast hosted by Jim Burton, the BCStrategies Experts discuss 2019. Topics include CPaasS, industry consolidation, artificial intelligence (AI), customer engagement, huddle...

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Tom Brannen
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CPaaS (Communications Platform as a Service) is one of the most powerful tools I have seen in my 25 years in the industry. As an industry, we have seen it evolve from...
Tom Brannen
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Jim Burton
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In this Industry Buzz podcast, Jim Burton and the BCStrategies Experts welcome John Macario, Senior Vice President of Channel Marketing for Ribbon Communications, to discuss the findings of the...

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