Tom Brannen
 

Tom is an independent industry analyst, focused on the technologies that drive Human Convergence, that is solutions that connect workgroups, teams, and customers to improve business relationships and outcomes.

Areas of expertise include Unified Communications, Contact Center, Team Collaboration, IoT, CPaaS/Workflow Tools, Mobile Communications, SD-WAN, and more.

With 25 years of experience as an independent consultant, Tom brings his “in the trenches” experience to evaluating industry trends and identifying emerging technologies that address real business problems. His experience is very diverse, including technologies across the communications technology spectrum, working with organizations of all sizes, including global and Fortune 100 clients.

Tom holds a BBA in Management Information Systems from the University of Georgia.

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Tom Brannen
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With OpenFin's integration, agents can conduct universal searches across all applications, including premise systems, cloud applications, communications apps, CRMs, etc.
Tom Brannen
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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss Enterprise Connect 2022, held March 21-24 in Orlando and virtually. ...

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Jim Burton
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In this Industry Buzz podcast, the BCStrategies Experts were asked to make three predictions about what they expect to see or what to watch for in business communications in 2022. ...

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Blair Pleasant
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Enterprise Connect 2021 was held virtually from September 27-29. In this Industry Buzz podcast, the BCStrategies Experts discuss what they heard, what they didn't hear that they expected to, and...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss Zoomtopia, Zoom's 100% virtual event, held September 13-14, 2021. Blair...

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Jim Burton
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Enterprise Connect 2021 is September 27-29, in a virtual event. Several of the BCStrategies Experts who are participating as speakers recorded introductory videos about...
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BCStrategies
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Enterprise Connect 2021 is September 27-29. See the BCStrategies Experts in the following sessions.
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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss the "age-old" topic of best-of-breed vs. all-in-one suite solutions. ...

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Kevin Kieller
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In this Industry Buzz podcast, the BCStrategies Experts share their impressions following Microsoft Ignite, Microsoft's annual gathering of tech leaders and practitioners...

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Joseph Williams
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In this Industry Buzz podcast the Experts think back to 2016...when Mitel tried to acquire Polycom, Microsoft was doubling down on Skype for Business, UCaaS and CPaaS were newly familiar acronyms...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss the recent Cisco virtual WebexOne event and the many announcements Cisco made at the event. Blair Pleasant moderates the...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts discuss the future of conferences. Assuming that in-person conferences start up again sometime in 2021, what can we expect these events to...

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