Turbocharging Teams - Episode 7: Chats: 1:1 Chats / Group Chats / Meeting Chats
By Kevin Kieller and Dino Caputo
Turbocharging Teams focuses on tips and tricks to help you get the most out of using Microsoft Teams. In this episode of Turbocharging Teams we look at the different types and capabilities of chats: 1-1 chats, group chats and meeting chats.
Microsoft Stream Generated Automatic Transcript
Everyone and welcome to another episode of turbocharging teams.
My name is Dino Caputo and once again I'm joined by Kevin
Kieller. And today we're going to talk to you about chat.
So within teams you can do chatting with individuals in
your company with people in a group or within the context of a
meeting. So we're going to spend a few minutes just showing you
some of the different options and functionality related to
chat. So along the left you see a standard list of chats in your
chat application that are showing so you can see all the
one to one chats that I've been a part of. You can also see
group chat switch our chats that you would initiate with other
people within your tenant.
It's important to note that a group chat can only happen with
people that are a member of your tenant or a guest that you
invited to your tenant. You can't have a group chat with
Federated users. Those are users that you might be federating
with belong to another tenant.
That you have not invited as a
guest. And then Lastly, you have a meeting chat, which is a chat
that occurs within the context of a meeting that was scheduled.
Or an ad hoc meeting.
In this case, you could invite people that are promoted from
outside your company so they would appear in your chat
here. So lots of different options here in terms of chats
within one to one group, chat and meeting, you can sort of
tell by the icons in the in the corner of each of these
windows you see. For example, in a meeting chat you have the
calendar icon which is depicted in the top left
corner in a group chat you would just you wouldn't see
that calendar, so you can see the difference is there.
This is a one to one chat that's popped out. You can see I've had
a. I'm having a one to one chat with Kevin and recently
Microsoft Microsoft team says now the notion of pop out chats
and meetings that you can pop out and have so makes makes the
ability to for you to focus on
that chat. And here we have a chat between Kevin and I'm.
In terms of searching for chats often you may have a
conversation you want to find that conversation. What you can
do is in the top bar of your. Microsoft Teams client you can
just say you can search for something. So here I want to say
good morning and happy Friday.. Remember Kevin said something to
me about that and I wanted to look at the slide he was
presenting or the content he was talking about. So I just simply
type that in here and it brought in. It shows you along the left
hand side depicted by 1 where he said good morning and happy
Friday. Kevin likes to say Good morning and happy Friday. A lot
of very nice. I'm a very nice person there, so there's there
were two hits on that particular phrase. An I selected the first
one and it shows it on the right hand side. I could have also
used control F4 Slash find in that toolbar and that the
important distinction there is that I could. Then it would then
center it on the recording talking teams so I could
contextually search for if I
knew. We did something within the context of our meeting
talking teams. I could limit the scope of that search there.
So it's some nice options in terms of doing some
searching for chats.
Think there's we talked about that that that searching pieces
evolving, and so yeah, the slash find you can control the the
scope of where it searches, but we've had mixed results in terms
of, you know, in preparing for this, like repeating the same
search gave different search results. So I would say search
is evolving. Would that be a fair? That's probably a nice way
to put it for sure they have nice. I'm trying to be now.
So OK in this. Lastly, here's here's an example of meeting
chat. And once again, you can see along the left rail you can
see this is from one of my. O365A recordings. You can
definitely tell it's a meeting chat depicted by that purple,
like circular icon. That's got the calendar icon in it. And
again, I could. You know, I'm just going back and replaying a
chat that has happened within the context of a meeting. So
again, if you if there was something you wanted to go and
find within the context of the meeting and go back now and
actually look at the chat that was happening within that
So that's kind of neat.
And with that, I'll pass it along to Kevin to talk about
accessing a meeting chat. Yeah, this was interesting because
like a meeting chat is, you know. I mean, I think people
look at finding scheduled meeting. You have a chat and
then you know there is a a record of it. That's great.
What's not so great is when you search for content that you know
happened in a meeting chat. It doesn't seem that it's always
found, so that's that's why I say search is evolving.
But one of the nice things is a colleague was asked to have like
daily meetings for the next 2 weeks, and you invited a whole
bunch of people and a whole bunch of people declined 'cause
they said, heck, no. I'm not going to show up every morning
for this meeting, but what I was pointing out is OK, but there's
this persistent meeting chat, so maybe you could encourage people
even if they had feedback 'cause they're rolling out a new
system. And so this this was like a daily check in to see.
If there was problems, So what I said is, hey, you could have
them put whatever new information or feedback in the
meeting, chat and that way they didn't have to necessarily show
up for the meeting. If it wasn't an inconvenient time.
But that led me to say, OK, well, how do you access the
meeting chat and it turns out that if you wear number one, if
you go to your calendar application on the left rail in
teams, then it pops up this the box. That's kind of shown to the
right, and I kind of had ignored all of this because you know,
you click on, you know, like their record, 2 episodes of
turbocharging teams is shown a number 2, and then you get this
pop-up. And I would just, you know, do that to join. But there
is an option that shown as item number 3 this is chat with
participants and specifically if you got recurring meetings that
then brings you into the meeting chat that is persisted across
all of the recurring meeting series. So that's kind of cool.
Important to note here. I think it was maybe in the last
episode, but in one of the previous episodes we talked
about the differences between the teams calendar in the
outlook calendar. And this chat with participants is only
available in the teams kind of calendar. If you access it in
outlook, it will let you join the meeting, but it has no
idea of how to bring you into that meeting chat, so that's
that's something that was interesting and it addresses a
specific use case, especially for recurring meetings. So if
we go on to the next slide.
With respect to group chats. I had another case where you know in in many
organisations creating a team and creating a channel there may
be some process that is involved so they may have restricted it
so that you don't get too many teams or too many channels.
Well, a group chat is, you know, is kind of like, not entirely,
but it's. It's kind of like a mini channel, and so if you want
to create a group chat, go to chat. You click on the little
edit icon where showed with number one up pops this line
number 2 where you can enter the peoples names as Dino pointed
out, you can invite people that are you know obviously in your
organization. Or our guests? You can't just type in even though
it says I just notice this. It says you email, but that I mean
you can't just type in an arbitrary email, 'cause then it
it gives you this little thing it says. Do you want I, can you
know personally or whatever not found? Do you want me to search
external and it kind of makes it sound like you can just? It's
going to do something but you can't just add, you know, an
arbitrary email. But so once again, you know people obviously
in your tenant in guest your
tenant. And then Dino did talk about how the icons are
different and specifically for a group chat.
It creates an icon that's kind of a mash up of individual user
pictures, so you can see in this case you know Dino has a
picture, although you always look better in person then
you're kind of sweater vest in your in your picture, but but
then you know and then Rodolfo and Roberto it's got the two
hours. But you know I don't know if you had 20 people, how it
matches it up. I haven't haven't figured that out, but it has
more of a visual kind of icon that's you know as opposed to
us. Tina pointed out the calendar icon, so that's how you
can create a group chat. I kind of, you know, I do consider it
like a mini channel because it's persistent. You know you can
have that chat and you also have access to files etc so.
Yeah, it's really. It's a really nice feature because often if
you have a running, you know if you have a war room or if you
have something that occurs every day. It's just a nice way to
bring people together and just talk about whatever is at hand.
So often I see I see these used a lot with many of my customers
and then you can pin it to the top right 'cause you have all
these chats. And if you don't pin it you can't find it right.
Despite that the icon looks differently so you know, like
most things you can pin it and then it's at the top and you know.
What we what we want to talk about here is I mean so
regardless. Kind of of the you know whether it's a one to one
group meeting or really channel chat. Many things are the same.
Some things are a little bit different. So channel
conversations are threaded, which means you know there's
replies to specific topics as kind of shown in the upper left.
Microsoft is trying to create that distinction, so depending
on your tenant, you may or may not have this new conversation
button. Before some people, it might just say start a new
conversation. So absolutely in a channel there's a real
difference between replying to a specific topic you want to type
in that reply box, and if you want to start a conversation on
a new topic you want to click on the new conversation button, or
some people just has a you know.
Text box at the bottom.
But in the one to one chats the meeting Chesson Group.
Just they're not threaded, so you don't really have this
concept of topics and replies.. They look mostly the same. So
item number one shows.
A one to one shot item number 2 shows a group chat, so there are
mostly the same, but you may get like different by default. A few
number of different options as seen on the bottom there.
But in any of the types of. Chads, If you click on the icon,
I mean it's A with that little pen on the far left, then you
get additional items in terms of formatting, which is shown in in
item number 3. So you get all the different formatting
features. So all the chats give you access to rich formatting
except and this is The only exception. If it turns out that
you're the person you're
chatting with. Is an external contact that still using Skype
for business and I picked one here like where the number 4 is.
You can see it has a little. Skype indicator you. In that
case you really just get like kind of plain text chat. So a
lot of different types of chats.. Most of 'em work the same with a
few differences, and certainly there's a lot of different use
cases and we talked about some of them today, so hopefully that
will help you better understand How you can use chat.