Insights from Ignite 2020: Turbocharging Teams - Episode 8

By Kevin Kieller and Dino Caputo

Turbocharging Teams focuses on tips and tricks to help you get the most out of using Microsoft Teams. In this episode of Turbocharging Teams we discuss some of the exciting Teams announcements from Ignite 2020 including Productivity Score, Personal Insights, Manager Insights, Leader Insights, Approvals, Breakout rooms, Meeting Recap and new and improved calling experience.

 

 

Microsoft Stream Generated Automatic Transcript

 

Welcome to this episode of Turbocharging Teams (with Kevin Kieller

And Dino Caputo). In this episode, we're going to talk about some of the newly

released or announced Teams features from Microsoft ignite, and I'm

going to say that this is going to be our most “insightful”

episode ever because I'm going to talk about some of the new

insight features that have been talked about. There's a

number of insights that are announced four teams and Office 365.

The first. I want to talk about is called the productivity score.

This has been in private preview for awhile. It goes GA in October and

up on the upper right. This kind of Microsoft's catch phrase. You

know, the idea is that the visibility to understand your

organization. Plus these reports. Insights help you can

identify some areas for improvement and therefore take

action. So near #1 you can see that it should show up.

I'm in your tenant when well for everybody, hopefully in October.

And the productivity score gives you some indication it's similar

to the security secure score which talked about security and

compliance. This looks at a number of different areas, and

I'm not going to do a deep dive here. I just wanted you to know

it's available and let me introduce a few of the things

that it speaks to, so it gives you some insights into meetings

and then some kind of ideas around best practices.

Now you know with all of these analytics insights, you have to kind of understand what

what, in this case Microsoft thinks is the best practice, you

know. So doing screen shares and turning on video is something

that you know they or their belief. Or sometimes they have

research backed suggestions.. They think that that makes the

meeting more engaging. So in this case it's saying.

Videos used in 35% of the meetings and you get graphs

overtime to show you what you're doing right according to best

practices so you can take a quick look at some of those

things and then as well outside of behavioral things.

One of the things that I like is that productivity score also looks at

some of the what they call the technology experience. If you

turn on the end point and endpoint manager, you get some

endpoint Analytics, but even without that you get some.

Comments on network connectivity that Gray bar represents the

recommended where you should be and you can see fluctuations

overtime and then in terms of app health that's really too,

you know, do your users and your users devices. Do they update on

one of the recommended update channels. So do they get regular

updates to the apps? Which is important both for features but

also for security. So that's productivity score insights.

The other thing that Microsoft announced at Microsoft ignite is

that they're bringing insights into teams, and I'm going to

talk about so there's some personal insights and manager

insights, and some leader insights, so this is powered by

my Analytics. You may be getting like a my analytics email and

giving you some tips around your

behavior. This now will be surfaced into teams and it does

things like #1 identify meeting conflicts an allow you to just

with one Button reschedule. I'm remind you of commitments, so

this is these are some of the. Cortana AI. So to look at your

emails and if I say Hey Dino,. I'll send you that tomorrow.

Kind of said. Just remind you hey, you made what looks like a

commitment and you can click done or not and then it also.

Prompts you to schedule focus time. Microsoft considers focus

time to be 2 hour blocks of time where you can kind of work on

something, so those are personal insights and those are coming to

teams, but you know, I think more exciting is like things

like manager insights.

So in this case you see for instance,

maybe I'm not being a good manager, so number wouldn't buy

number one. It says that 30% of.

Let's say my team has less than 15 minutes of one on one

time with managers each week, and you know if I look at my

team and where #2 it's like I am bad compared to other teams

in the organization because my team only expends you know .7

hours, whereas teams like mine and Microsoft is saying that

it's going to aggregate in a privacy neutral way.

Their teams, both statistics from inside your organization,

but also from outside your organization, but in the same

industry with the same kind of composition. Not sure how

they're going to do it, but it sounds awesome. And then with

number 3 you know we provides not only the insights, but then

you know the recommended action an other areas of insights for

managers include things like the amount of time your team is

spending an after hours collaboration. Do they have

focused? I'm meeting effectiveness, cross company

connections. Are you

collaborating widely?

In the last area of insights that

Microsoft is bringing to teams is what they call leader

insight. So these are for people who manage teams, teams of

teams, and really it's designed to help answer questions like

are your employees overall at risk for burnout, or people

maintaining strong internal connections and our

relationships with customers being maintained. So certainly

things that leaders are

interested in. As we move into more of a distributed work

environment, there's a lot of information, but once again, we

wanted to make you aware that this is coming, so you can kind

of go to do your homework.