Insights from Ignite 2020: Turbocharging Teams - Episode 8
By Kevin Kieller and Dino Caputo
Turbocharging Teams focuses on tips and tricks to help you get the most out of using Microsoft Teams. In this episode of Turbocharging Teams we discuss some of the exciting Teams announcements from Ignite 2020 including Productivity Score, Personal Insights, Manager Insights, Leader Insights, Approvals, Breakout rooms, Meeting Recap and new and improved calling experience.
Microsoft Stream Generated Automatic Transcript
Welcome to this episode of Turbocharging Teams (with Kevin Kieller
And Dino Caputo). In this episode, we're going to talk about some of the newly
released or announced Teams features from Microsoft ignite, and I'm
going to say that this is going to be our most “insightful”
episode ever because I'm going to talk about some of the new
insight features that have been talked about. There's a
number of insights that are announced four teams and Office 365.
The first. I want to talk about is called the productivity score.
This has been in private preview for awhile. It goes GA in October and
up on the upper right. This kind of Microsoft's catch phrase. You
know, the idea is that the visibility to understand your
organization. Plus these reports. Insights help you can
identify some areas for improvement and therefore take
action. So near #1 you can see that it should show up.
I'm in your tenant when well for everybody, hopefully in October.
And the productivity score gives you some indication it's similar
to the security secure score which talked about security and
compliance. This looks at a number of different areas, and
I'm not going to do a deep dive here. I just wanted you to know
it's available and let me introduce a few of the things
that it speaks to, so it gives you some insights into meetings
and then some kind of ideas around best practices.
Now you know with all of these analytics insights, you have to kind of understand what
what, in this case Microsoft thinks is the best practice, you
know. So doing screen shares and turning on video is something
that you know they or their belief. Or sometimes they have
research backed suggestions.. They think that that makes the
meeting more engaging. So in this case it's saying.
Videos used in 35% of the meetings and you get graphs
overtime to show you what you're doing right according to best
practices so you can take a quick look at some of those
things and then as well outside of behavioral things.
One of the things that I like is that productivity score also looks at
some of the what they call the technology experience. If you
turn on the end point and endpoint manager, you get some
endpoint Analytics, but even without that you get some.
Comments on network connectivity that Gray bar represents the
recommended where you should be and you can see fluctuations
overtime and then in terms of app health that's really too,
you know, do your users and your users devices. Do they update on
one of the recommended update channels. So do they get regular
updates to the apps? Which is important both for features but
also for security. So that's productivity score insights.
The other thing that Microsoft announced at Microsoft ignite is
that they're bringing insights into teams, and I'm going to
talk about so there's some personal insights and manager
insights, and some leader insights, so this is powered by
my Analytics. You may be getting like a my analytics email and
giving you some tips around your
behavior. This now will be surfaced into teams and it does
things like #1 identify meeting conflicts an allow you to just
with one Button reschedule. I'm remind you of commitments, so
this is these are some of the. Cortana AI. So to look at your
emails and if I say Hey Dino,. I'll send you that tomorrow.
Kind of said. Just remind you hey, you made what looks like a
commitment and you can click done or not and then it also.
Prompts you to schedule focus time. Microsoft considers focus
time to be 2 hour blocks of time where you can kind of work on
something, so those are personal insights and those are coming to
teams, but you know, I think more exciting is like things
like manager insights.
So in this case you see for instance,
maybe I'm not being a good manager, so number wouldn't buy
number one. It says that 30% of.
Let's say my team has less than 15 minutes of one on one
time with managers each week, and you know if I look at my
team and where #2 it's like I am bad compared to other teams
in the organization because my team only expends you know .7
hours, whereas teams like mine and Microsoft is saying that
it's going to aggregate in a privacy neutral way.
Their teams, both statistics from inside your organization,
but also from outside your organization, but in the same
industry with the same kind of composition. Not sure how
they're going to do it, but it sounds awesome. And then with
number 3 you know we provides not only the insights, but then
you know the recommended action an other areas of insights for
managers include things like the amount of time your team is
spending an after hours collaboration. Do they have
focused? I'm meeting effectiveness, cross company
connections. Are you
In the last area of insights that
Microsoft is bringing to teams is what they call leader
insight. So these are for people who manage teams, teams of
teams, and really it's designed to help answer questions like
are your employees overall at risk for burnout, or people
maintaining strong internal connections and our
relationships with customers being maintained. So certainly
things that leaders are
interested in. As we move into more of a distributed work
environment, there's a lot of information, but once again, we
wanted to make you aware that this is coming, so you can kind
of go to do your homework.