Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.

By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

By
Blair Pleasant
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Looking back on 2023, anything having to do with AI was hot, and anything related to generative AI was even hotter.
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By
Blair Pleasant
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“Buzzword Bingo” at Enterprise Connect was pretty easy this year – AI, OpenAI, Generative AI, ChatGPT, conversational AI, with a bonus point for contact center/CCaaS.
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By
Dave Michels
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In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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By
Jon Arnold
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Jon attended three more industry conferences during November. In this podcast with co-host Chris Fine, they explore the future of work implications – and there are many. Being the December episode...

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By
Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts convene to discuss the integration of unified communications and contact center, the value it provides and the challenges it presents. ...

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By
Jon Arnold
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Jon and Chris talk about highlights from three major events from last month – Zoom, Slack and Twilio – with Zoomtopia commanding most of our time. There’s just SO much innovation happening with...

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By
BCStrategies
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Illinois Department of Innovation & Technology and Philadelphia Department of Public Health tap Twilio to support contact tracing efforts
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BCStrategies
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The COVID-19 Digital Engagement Report is a snapshot of how businesses have addressed the complex challenges posed by this crisis and how they will continue to evolve...
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By
BCStrategies
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New integration enables Cyara to test Twilio Flex agent routing and data passing functionality – reducing project timelines and risk while improving CX quality
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By
Blair Pleasant
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As a response to the coronavirus or COVID-19, the “new normal” is remote work, or work from home (WFH). With recommendations to enforce “social distancing,” many...
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By
Dave Michels
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In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

Tags
By
Blair Pleasant
-

At Twilio’s SIGNAL event for its developers and customers, Twilio made it clear that it is “building the future of engagement,” to help organizations provide “legendary customer engagement.”

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