UCStrategies Staff

 
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UCStrategies Staff
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Large companies showed an increase of nearly 40%; increased adoption driven by remote working surge caused by COVID-19 pandemic
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Organizations can now quickly and easily develop intelligent contact center solutions powered by AWS CCI, enhanced with Cresta’s real-time conversational intelligence.
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Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market
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FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered...
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Ribbon’s Microsoft-certified Session Border Controllers support new Teams Survivable Branch Appliance, providing a reliable back-up to make and receive calls if...
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These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any...
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IMImobile’s cloud communications software and services to further Cisco’s vision to create a comprehensive Customer Experience as a Service (CXaaS) offer that gives...
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New Offering Helps Government Respond to Pandemic-fueled Spikes in Demand While Also Digitizing for the Future.
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Combination creates a cloud communications player with unparalleled global reach, enabling more than 14 billion customer interactions every month
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New customer experience solution gives communications service providers the data to better understand customers to deliver more personalized products, offers, and care
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Innovative combination of technologies and services driven by AI will evolve the call center, reduce costs and improve overall customer experience
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This integration with SD-WAN marks the second major voice command innovation, and further demonstrates Windstream Enterprise’s commitment to helping customers streamline...
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