Vonage Business

http://www.vonage.com

Vonage Business is a leading provider of cloud communications services for businesses and consumers. The Company provides a robust suite of feature-rich communication solutions that offer flexibility, portability and ease-of-use across multiple devices designed to meet the needs of a wide range of customers.

Vonage Business offers customers the option of bring-your-own-broadband (BYOB) cloud products and those that provide carrier-grade reliability and Quality of Service (QoS) across BYOB options and the Company's private, national MPLS IP network. The Company also enables a seamless integration with industry-leading CRM and business workflow applications, such as Google for Work, Salesforce, Zendesk and Clio, among others.

When Vonage Business was founded in 2001, the Company helped shape a new form of communications – one that had no boundaries, delivered unprecedented value and forever changed the telecommunications industry. Through five strategic acquisitions in two years – (Vocalocity), Telesphere, SimpleSignal, gUnify and iCore) Vonage Business has the capabilities to cover the full spectrum of business communications needs, for any size business and  is a leader in the Unified Communications-as-a-Service (UCaaS) space. To complement this rapid growth through acquisition, Vonage Business' organic growth is driven by its robust direct, indirect and telesales teams. With one of the largest indirect channel programs in the industry, the Company also provides personalized sales, training and engineering support through more than 30 dedicated channel managers nationwide, along with exceptional service for their customers.

Vonage Business is constantly working to develop communications solutions that fit the needs of today’s consumers and businesses, allowing them to communicate no matter how or where they work. The ability to work anytime, from any device is transforming the way companies do business. As a technology company, Vonage Business is committed to innovating relentlessly by investing in improving products, features and technology to better serve customers, and diligently protecting these advances through a growing patent portfolio. Today, Vonage Business holds 100 U.S. patents and has 240 U.S. patent applications pending, along with many foreign patents and pending applications in jurisdictions worldwide. By supporting these development efforts with a robust intellectual property strategy, Vonage Business is leveraging today's innovations into a strong, sustainable and competitive position for the future.

For more information on the company, please visit www.vonage.com

By
Blair Pleasant
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“Buzzword Bingo” at Enterprise Connect was pretty easy this year – AI, OpenAI, Generative AI, ChatGPT, conversational AI, with a bonus point for contact center/CCaaS.
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Blair Pleasant
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I had the opportunity to attend and participate in the Cloud Communications Alliance (CCA) Cloud Connections 2023 event in Ft. Lauderdale recently.
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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts convene to discuss the integration of unified communications and contact center, the value it provides and the challenges it presents. ...

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Blair Pleasant
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In this Industry Buzz podcast, the BCStrategies Experts look back at 2021 in business communications. Blair Pleasant moderates the...

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Jim Burton
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In this Industry Buzz podcast, the BCStrategies Experts discuss recent the recent flurry of industry news, mergers and acquisitions. Jim...

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BCStrategies
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Ericsson enters into agreement for USD 6.2 billion cash offer to acquire Vonage, a global provider of cloud-based communications, with unanimous approval of the Vonage...
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Acquisition Complements Vonage Communications APIs with Packaged AI-enabled Social Messaging and Conversational Commerce Offering
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One of the first AI-driven conversational solutions to deliver enhanced self-serving interactions for unified communications, Vonage AI Virtual Assistant creates...
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Vonage Video Express truly democratizes video and makes every web developer a video developer. Instead of taking days, weeks, or even months to integrate video into an...
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CEO Rory Read and Other Vonage Executives to Lend Thought Leadership Across Several Panels; Company to Showcase New Solutions and Technology on Expo Show Floor
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Solution brings automation, intelligence and global calling capability to Service Cloud Voice, driving enhanced productivity, better agent and customer experience
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BCStrategies
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New Vonage Contact Center features also include AI-powered virtual assistant, enhanced omnichannel capabilities and deep analytics to improve customer engagement.
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