VOSS Celebrates its 20th Birthday with Market Opportunity Stronger Than Ever

It’s no longer about why you need UC management, but who you choose

Tuesday July 25, 2023 – Richardson TX – VOSS Solutions, the award-winning provider of digital workplace management technology, proudly celebrates its 20-year anniversary as a pioneer in the digital workplace management market.

Over the past two decades, VOSS has consistently remained at the forefront of the industry, delivering innovative solutions that empower organizations to optimize their UC estate. This significant milestone not only showcases VOSS’s enduring commitment to excellence but also highlights its unwavering dedication to meeting the evolving needs of customers in a rapidly changing technological landscape.

Mike Frayne, CEO at VOSS, emphasized the transformative shift in the business landscape, where digital workplace management is now widely acknowledged as a crucial element for success among large enterprises and service providers. He stated; “Rather than having to educate organizations about the value of UC automation management or UC performance management, businesses now understand the value they bring, and approach VOSS with a desire to adopt the most effective tools on the market.”

The momentum behind VOSS as the leading provider of UC automation management and UC performance management has gained significant traction in 2023. A majority of its new business in the service provider market is now won from operators that are switching to VOSS from less capable third-party management tools, driven by the desire to maximize their return on investment (ROI) and benefit from a more agile and comprehensive solution. This trend showcases the recognition of VOSS as the industry’s top choice for digital workplace management.

Bill Dellara, VP Product at VOSS, added; “VOSS serves the majority of operators around the world, and many of the remainder are now initiating conversations with us. These operators recognize the need to transition to VOSS to maintain a competitive edge and deliver superior services to their end customers.”

The desire for third party UC management tools in the large enterprise market is more nascent, as the complexities of hybrid working and administering a multi-vendor UC estate hit home.

Dellara commented; “When large enterprises approach VOSS, it’s largely about introducing automation and improving visibility, to improve the end user experience while operating as efficiently as possible. It’s because VOSS offers UC performance management and UC automation management across multiple technologies from a single pane of glass – something that is entirely unique in the industry – that enterprises are choosing us.”

VOSS has a global customer base of service providers and large enterprises. More than 10 million devices have been migrated and are managed and monitored by VOSS.

To learn more about recent customer wins and the challenges that VOSS has been selected to address, please email: [email protected].